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Empire Nissan of Bay Ridge
Brooklyn, NY
1,179 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,179 Reviews of Empire Nissan of Bay Ridge
January 20, 2017
Very pleased Henry Jones and Mitch Ryder are consummate professionals who go to bat for their customers. They worked tirelessly to get the right car with the righ Henry Jones and Mitch Ryder are consummate professionals who go to bat for their customers. They worked tirelessly to get the right car with the right fit for me. If you want someone who will listen openly and work on your behalf, seek these 2 individuals out when you go to Bay Ridge Nissan! More
by BB
Employees Worked With
Mitch Ryder, Henry Jones
October 20, 2016
New murano Very helpful sales team love my new car and the price was fair. Recommend this dealership to your friends and family they won't be disappointed . Very helpful sales team love my new car and the price was fair. Recommend this dealership to your friends and family they won't be disappointed . More
by Steviek98
Employees Worked With
Rasan N.
October 15, 2016
Customer Care I want you all to know that my experience with Bay Ridge Nissan has always been a pleasant one. I have been using them now for 4 years. Donna Argento I want you all to know that my experience with Bay Ridge Nissan has always been a pleasant one. I have been using them now for 4 years. Donna Argento is an amazing, sensitive, caring, hands on, go to person. Hard worker, always gets back to you with answers! Cynthia Bertuzzi, aside from the many other jobs she does, is your "meet and greet" person! She is also doing anything and everything to make your experience safe and pleasant! I don't think she knows how to frown lol! Henry Jones, my main man! Here is a person who is compassionate about what he does and who he does it for. For all the right reasons.....a real people person for sure! Phil Ramos is someone you want to be around in times of trouble. Always willing and certainly able to help you with your needs. Nick Beharrylal is the best go to rental person I know! Keeps the cars clean and brite. There is always a car on hand for when you need it. Over all my experiences have been blessings! More
by lkranz8411
Employees Worked With
DONNA ARGENTO, CYNTHIA BERTUZZI, PHIL Ramos, NICK BEHARRYLAL, Henry Jones
September 18, 2016
Delivered my new car! I had great service. All the employees were helpful and got me what I wanted in a timely manner. They delivered my new car to my home because they did I had great service. All the employees were helpful and got me what I wanted in a timely manner. They delivered my new car to my home because they didn't want me to have to come over the bridge after crossing it twice. I would recommend this dealership to my friends and family! More
by nmand10
Employees Worked With
Karim Aga
September 12, 2016
Warranty Repair I own cars since 1972. Never in my life have I had such a bad experience as with the warranty service at Bay Ridge Nissan. I have a full warranty fr I own cars since 1972. Never in my life have I had such a bad experience as with the warranty service at Bay Ridge Nissan. I have a full warranty from fender to fender and I brought it in because the check engine light was on. They call me up that the company doesn't want to honor my warranty since it'a a year old and the 1-year maintenance has not been done. Only after they do the maintenance and charge me $479 will the company pick up any other expense that might come up. This is TRUE FRAUD. I called the company and they told me that there is no such thing and that Bay Ridge never called them. I had no choice but had to pay to get my car back. BTW, it took them 5 working days to return my car. They blamed having trouble getting a part. I will never ever go back to them, bln. More
by HateBR
Employees Worked With
Sebastiano Trombetta
September 02, 2016
New Car Experience Dave made this an amazing experience. I was worried that I would be overwhelmed, but he walked me through the process and literally never left my side Dave made this an amazing experience. I was worried that I would be overwhelmed, but he walked me through the process and literally never left my side. More
by Camille_Andrews1
Employees Worked With
David
August 30, 2016
BAY RIDGE NISSAN PUT MY LIFE IN JEOPARDY WITH A LEMON I WILL NEVER GO BACK TO BAY RIDGE NISSAN AGAIN EVEN IF IT IS THE LAST CAR DEALERSHIP ON EARTH! I TRADED IN MY VEHICLE FOR A 2011 NISSAN ROGUE. BEFORE I WILL NEVER GO BACK TO BAY RIDGE NISSAN AGAIN EVEN IF IT IS THE LAST CAR DEALERSHIP ON EARTH! I TRADED IN MY VEHICLE FOR A 2011 NISSAN ROGUE. BEFORE I LEFT I HAD TO ASK THEM TO FIX DANGEROUS UNDERPINNINGS THAT WERE HANGING FROM THE FRONT OF THE CAR AND AS SOON AS I DROVE AWAY IT STARTED KNOCKING AND JOLTING. I BROUGHT IT BACK THE VERY NEXT MORNING AND THE MANAGER EVEN DROVE IT AND AGREED IT MIGHT NOT BE SAFE TO DRIVE. ALSO THEY SUPPOSEDLY DID AN INSPECTION BUT GAVE ME A CAR WITH BROKEN HEAD LIGHTS AND BROKEN BRAKE LIGHTS, WHICH OF COURSE WERE NOT VISIBLE IN THE DAY! I COULD HAVE GOTTEN PULLED OVER AND TICKETED OR WORSE! I WAS BAMBOOZLED INTO NOT TAKING THE CAR FOR A TEST DRIVE, THERFORE, I ASKED TO REVERSE MY LOAN AND GIVE ME MY OLD CAR BACK BECAUSE THE ONE THEY GAVE ME IS A LEMON AND THE MANAGER CHRISTIAN ORTIZ AND SALESMAN HASSAN TOLD ME THAT ISN'T POSSIBLE. HOWEVER, I WENT TO MY BANK AND FOUND OUT THAT IS A LIE. HOW CAN BAY RIDGE NISSAN BE TRUSTED? THE MECHANICS/MANAGEMENT HAVE ALREADY LIED ABOUT SO MANY THINGS. THEY WILL SAY THE CAR IS FIXED AND PUT MY ENTIRE FAMILY'S LIFE IN JEOPARDY INCLUDING MY TODDLER. I AM IN CONTACT WITH NISSAN CORPORATE, MY BANK, AND THE BETTER BUSINESS BUREAU AND I WILL GET JUSTICE. I WILL MAKE IT MY MISSION TO MAKE SURE EVERYONE KNOWS ABOUT THE SHADY DEALINGS THAT TRANSPIRE AT BAY RIDGE NISSAN! SINCERELY VERY UNSATISFIED CUSTOMER PS ALL REVIEWS ARE BASED ON FREE MATS FOR YOUR CAR AND ARE WRITTEN BEFORE YOU DRIVE AWAY IN YOUR CAR SO DON'T BELIEVE ANY POSITIVE FEEDBACK YOU READ! More
by Chin
Employees Worked With
Hassan and Christian ortiz, Darrel Valdez, Richie Cerino, Vincent Freund, Muhammed Ali
August 30, 2016
splendid! Talk about great customer service, henry did just that he did an amazing job helping me purchase my new vehicle, he was very professional and knowledg Talk about great customer service, henry did just that he did an amazing job helping me purchase my new vehicle, he was very professional and knowledgeable. Thank you! i would defitnely recommend him if anyone looking to purchase a vehicle. More
by roselyned
Employees Worked With
Henry Jones
August 29, 2016
My best Experience yet !! By far the best car dealership that I have ever dealt with !! They treated me like family , from sales to management to service !! I felt at ease thro By far the best car dealership that I have ever dealt with !! They treated me like family , from sales to management to service !! I felt at ease throughout the whole process of getting my new car !! I just want to thank Dwayne, Henry, David and last but not least Lorenzo from service !! I will continue to get my vehicles and refer everyone I know !! Thank You Bayridge Nissan !! More
by Vindak
Employees Worked With
Dwayne Small and Lorenzo Babbo , Henry Jones, David Martin
August 23, 2016
Excelente. Recomiendo Nissan Bayrigde Dealer por que encontramos el vehiculo que necesitamos un Ford Edge 2010 a buen precio y con un excelente servicio del Ve Recomiendo Nissan Bayrigde Dealer por que encontramos el vehiculo que necesitamos un Ford Edge 2010 a buen precio y con un excelente servicio del Vendedor Narsh L. Mohamed se los recomiendo. atte. Santos Garcia More
by Santos
Employees Worked With
Narsh L. Mohamed
