Empire Nissan of Bay Ridge

Youssef Abdelmeguid Was really amazing and knowledgeable. He helped me transition from my previous lease to my new one so seamless. I have some questions and he answered all of them. He helped me transition from my previous lease to my new one so seamless. I have some questions and he answered all of them. More

Come in they say it'll be a couple hours to determine what's wrong with the vehicle. After just over 2 hours I received an update they are working on the car to determine why my sensors are yet again not what's wrong with the vehicle. After just over 2 hours I received an update they are working on the car to determine why my sensors are yet again not working on my brand new 2024 Altima. Took a stroll outside to get some fresh air after that update and saw the car parked outside under the expressway. They haven't even seen the car yet. Went back to find out if they are working on the car and then he tells me the workers are on lunch but they are working on it. That's when I told him they are not working on it because its parked outside. Took my keys and got outta there. People have lives. If Saturday was booked up, then schedule me to come in another day. I think that's simple enough. Based on that lie I'm very skeptical if I should even go there since I had to pay for the 1st collision sensor issue ($800). Now a colleague of mine is saying they too have to pay for a collision sensor issue on their Altima and it was quoted ($3,000). What's the point of buying a new car to escape trips to the mechanic if I'm already on my second trip for the year? Can't wait to trade this crap in for a Chevy. Never had issues with them so I'm going right back to them. STAY AWAY FROM NISSAN!!! More

I’m very happy with the attention I got drom empire nissan specially with Alli Ellhajsleiman that he give to me all his time and hope with my new nissan thank you all od you, I’m happy. nissan specially with Alli Ellhajsleiman that he give to me all his time and hope with my new nissan thank you all od you, I’m happy. More

Great service would definitely go back again for future purchases. Definitely recommend Tayler he was great! purchases. Definitely recommend Tayler he was great! More

Victor Paredes is the best service advisor! He does help you in the best way to satisfy your requirements! He does help you in the best way to satisfy your requirements! More

Staff was helpful and nice. Got there very early and got my car serviced quick even tho they had told me it would be held for 24hs Got there very early and got my car serviced quick even tho they had told me it would be held for 24hs More

Very good costumers service ,professional,kind . Help me find my beautiful new car. Sasza was very knowledgeable and helpful also financial department Ray helped me a lot.I would recommend this deal Help me find my beautiful new car. Sasza was very knowledgeable and helpful also financial department Ray helped me a lot.I would recommend this dealership to everyone. More

Robert Ayers was my service advisor. He kept me informed about the progress of my repairs. He was very knowledgeable very polite very professional. He kept me informed about the progress of my repairs. He was very knowledgeable very polite very professional. More

Albin was great explaining the car and helping making a deal. He was very helpful going over details of the car snd making sure the car was clean inside and out. I would tell anyone to go and see him. deal. He was very helpful going over details of the car snd making sure the car was clean inside and out. I would tell anyone to go and see him. More

Charles was very pleasant to work with, very knowledgeable on the Nissan I was leasing thanks for your help knowledgeable on the Nissan I was leasing thanks for your help More