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Empire Nissan of Bay Ridge

Brooklyn, NY

4.8
1,174 Reviews

6501 5th Avenue

Brooklyn, NY

11220

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1,174 Reviews of Empire Nissan of Bay Ridge

January 05, 2025

I needed to have recall service done on the vehicle and Jack Cheng was very helpful in seeing that it was taken care of. Many thanks as well to the skilled technicians who performed the service. More

by mdpaladine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Cheng
Jan 07, 2025 -

Empire Nissan of Bay Ridge responded

Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. Jack will be over-joyed to hear your needs were taken care of for your recall. We look forward to seeing you again when your vehicle is ready for its next service, Safe travels!

January 04, 2025

Informative dealer with friendly staff. Excellent roster of new cars - complete with options of color and packages. More

by Ramilop111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sasha Shartilov
Jan 07, 2025 -

Empire Nissan of Bay Ridge responded

Thank you for your time and feedback. We are pleased to hear that your experience with us was so positive. We look forward to seeing you again when you are ready to purchase your vehicle. Safe travels!

January 03, 2025

I love this dealership. The reps are friendly and very informative. The service is commendable. More

by Joshkia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albin Haxhimurati
Jan 07, 2025 -

Empire Nissan of Bay Ridge responded

Josh, Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help, Safe travels!

January 02, 2025

Akeem is sooo amazing. He did everything he can to make me feel comfortable and helped me get into a new car. Everyone here made me feel at home. Super friendly, helpful, a More

by Whakeemamartin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naz, Michael , Akeem Bedward
Jan 07, 2025 -

Empire Nissan of Bay Ridge responded

On behalf of the entire team at- Empire Nissan of Bay Ridge, congratulate you on your new vehicle and welcome to the family. We are thrilled to gain another loyal customer and to build a great car buying experience. Akeem will be glad to hear you were so pleased with his services, Safe travels!

December 31, 2024

Wing the sales rep was great help when I needed to lease a new car. Highly recommend him and the dealership. More

by Pipogalleria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wing Lee
Jan 07, 2025 -

Empire Nissan of Bay Ridge responded

Thank you for your feedback and review. We are delighted to hear that Wing was able to assist you in finding the perfect vehicle just for you, but your willingness to recommend him to others, thank you. Safe travels.

December 31, 2024

Gabriel and the rest of the management were helpful and addressed all my questions and concerns. More

by leomangiolino42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Arcia
Jan 07, 2025 -

Empire Nissan of Bay Ridge responded

Leo, We are delighted to hear that all your needs were all taken care of but Gabriel will be over-joyed to hear your very kind words as well, thank you. Safe travels and we hope to see you in the near future.

December 31, 2024

Great service very professional very hard working in trying to get you what you want More

by Jaycharming236
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lei Wang
Jan 07, 2025 -

Empire Nissan of Bay Ridge responded

Jay, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

December 31, 2024

Lei is a was an outstanding sales person who made my car buying experience seamless and enjoyable. He was knowledgeable, patient and truly listened to my needs, offering valuable recommendations without bei More

by Hadi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lei Wang
Jan 07, 2025 -

Empire Nissan of Bay Ridge responded

Hadi, Congratulations on your new vehicle and welcome to the- Empire Nissan of Bay Ridge Family. We are thrilled you chose us for this experience and we realize hat you have several of choices when choosing a dealership, so thank you. Lei will be honored that you added her to your splendid review.

December 31, 2024

Service was awesome at this dealership. Everyone was so informative about any questions I had about my purchase. Warm welcome from entering to leaving. 👍👍👍 More

by nickeybonds66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wing, Lei Wang
Jan 07, 2025 -

Empire Nissan of Bay Ridge responded

Nickey, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels.

December 31, 2024

Gabriel was very great. He helped me and my husband, Lenny, with everything we needed. More

by margarita
Recommend Dealer
Yes
Employees Worked With
Gabriel Arcia
Jan 07, 2025 -

Empire Nissan of Bay Ridge responded

Margarita, We are delighted to hear that you received exceptional customer service from all our team but especially from Gabriel he will be over-joyed to hear your very kind words. Safe travels and we hope to see you in the future.