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Empire Nissan of Bay Ridge

Brooklyn, NY

4.7
1,118 Reviews

6501 5th Avenue

Brooklyn, NY

11220

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1,118 Reviews of Empire Nissan of Bay Ridge

September 04, 2024

Lei is very professional. This is the second Nissan I have leased from Lei and both experiences were great. More

by michele_cillo@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lei Wang
Sep 04, 2024 -

Empire Nissan of Bay Ridge responded

We greatly appreciate you for leaving Lei this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Lei could provide you with top notch service. We are delighted to know that he was very professional and made your experience great. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new Nissan- behalf of the entire Empire Nissan of Bay Ridge team!

September 03, 2024

Victor Paredes excellent customer service. I would recommend him at Empire Nissan of Bayridge. Very knowledgeable of Nissan cars. More

by patricia1thompson
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Paredes
Sep 04, 2024 -

Empire Nissan of Bay Ridge responded

Providing excellent service is so important to us here at Empire Nissan of Bay Ridge and we are glad that Victor's efforts could meet your satisfaction and recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that he was very knowledgeable. Please drive safely until we meet again. Congratulations on your new vehicle- behalf of the entire team!

August 28, 2024

I had a recall on my vehicle and Robert Ayers ensured it was fixed in a timely and efficient manner. I also had questions he knew every answer too. Very warm, knowledgeable, and understanding. I will de More

by bburgos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Ayers
Aug 29, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for taking the time to leave us this positive review! We are happy to hear that Robert took great care of you and your automotive needs during your recent visit. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 23, 2024

Very helpful, explained my options, honest, all staff were respectful, gave me great detail on my previous lease and new one More

by matthewalgoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youssef Abdelmeguid
Jul 23, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for your 5-star rating! We are happy to hear that our team provided you with top-notch service throughout your visit. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

July 20, 2024

Victor is always helpful and very responsive and professional with all our car inquiries. He communicates well and doesn’t try to upsell unnecessary services. More

by Krystyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Paredes
Jul 23, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for your positive review! We are happy to hear that Victor is consistently helpful and informative. It is our pleasure to serve you and your automotive needs in any way possible. if there is ever anything more that we may help you with, please do not hesitate to let us know.

July 18, 2024

Always helpful and timely, Victor Paredes is fantastic in dealing with me. Always available whenever I need service or repair and as helpful as is humanly possible, More

by ricinbox
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Victor Paredes
Jul 18, 2024 -

Empire Nissan of Bay Ridge responded

We are grateful for you leaving Victor this exceptional review! We are thrilled to hear that Victor took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was helpful and timely. Please drive safely and do not hesitate to let us know how we may be of further service to you.

July 16, 2024

Got a new lease for my 2024 Rogue (second Rogue) from Lei Wang. Service was excellent and he knows the products well and can easily explain the features. More

by leejacky12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lei Wang
Jul 16, 2024 -

Empire Nissan of Bay Ridge responded

Congratulations on your new Nissan Rogue! We are honored by your repeat business, and we are glad that Lei was both helpful and informative. He will be delighted to hear of your kind words. We thank you for your positive review and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

July 13, 2024

This is my first car from Nissan. Extremely happy with the car. The dealership from the time you drive into the service department and meet up with one of your representatives, they a More

by Debra Filauri-Kane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Paredes
Jul 15, 2024 -

Empire Nissan of Bay Ridge responded

Debra, Thank you for your amazing review and recommendation! We are happy to hear that Victor provided you with the A+ service that you deserve and kept you well informed throughout the process. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 30, 2024

Empire Nissan of Bay Ridge is a household name to us. We have purchased 3 or 4 cars from here and the service is always top notch. Lei Wang is the guy to look for to assist with all your needs. Honestly More

by Ri & E
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dwayne Small, Erik, Reggie, (DMV Melissa), Lei Wang
Jul 01, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for your excellent review! We are honored by your continued business, and we are so glad that Lei and the team consistently take great care of you and your automotive needs. It is our pleasure to assist you in any way possible. We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

June 29, 2024

This place is so shady and the salesmen and owners lie to get you to sign with them. Don’t trust them I regret it a lot. Look up their complaints on BBB. More

by Serious
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Youssef Abdelmeguid
Jul 02, 2024 -

Empire Nissan of Bay Ridge responded

Hello, Thank you for sharing your sales experience with us. We are very sorry to hear of your disappointment with your sales inquiry. We would welcome the opportunity to speak to you on your review. Please contact our General Manager, Joe Randazzo at (347) 309-4016 or at jrandazzo@eagny.com