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Empire Nissan of Bay Ridge

Brooklyn, NY

4.7
1,155 Reviews

6501 5th Avenue

Brooklyn, NY

11220

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1,155 Reviews of Empire Nissan of Bay Ridge

August 03, 2023

Worked with DJ. Super professional. Had me in and out quickly and gave me everything I asked for. Couldn't have asked for a better salesperson. More

by rosialonso636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Aug 08, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your positive review! Providing a smooth, 5-star experience is always our goal, and we are glad that DJ's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

August 03, 2023

Worked with Sasha. He was great. Wonderful experience. I highly recommend him. David was also helpful More

by tspencer991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sasha Shartilov, David Rivera Jr
Aug 08, 2023 -

Empire Nissan of Bay Ridge responded

Thank you for leaving us this positive review! We are glad that Sasha and David could provide you with 5-star service. Sasha will be delighted to have earned your kind recommendation. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 31, 2023

Katherine Alers was great she knew exactly what I wanted based off of the information I gave her she went above and beyond to make my driving transaction was smooth I would recommend her to want and everyon More

by marciabrown75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Alers
Aug 02, 2023 -

Empire Nissan of Bay Ridge responded

Marcia, Thank you so much for leaving Katherine this positive feedback and recommendation. It is always our goal to ensure our guests' experiences are seamless as possible and we are pleased that your recent process met your standards. We look forward to the opportunity to serve you again.

July 29, 2023

Knowledgeable with inventory Helpful to customers Extended hours to accommodate Was able to answer all my questions More

by stephie0906
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Aug 02, 2023 -

Empire Nissan of Bay Ridge responded

Stephie, We are really grateful and appreciate you taking the time to share your review with us. Here at Empire Nissan of Bay Ridge we believe that our customers deserve nothing but the best, and we’re committed to delivering just that. Please don't hesitate to reach out to our team if you ever have any further questions or concerns.

July 26, 2023

Between Sasha at sales and Carmine and Jack at Service I would say that I am satisfied with the dealership. I woikd give it 5 stars however there are a few people who work there that can turn you off to the More

by M.garcia1183.mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees: Jack, Carmine, Sasha Shartilov
Jul 30, 2023 -

Empire Nissan of Bay Ridge responded

Thank you for your review. Were sorry to hear that you were not completely satisfied with your service visit and we do apologize on the lack of customer service by some of our staff. If you would like to discuss further, please contact our service manager, Carmine Pennella, at (347) 309-4016 or at cpennella@eagny.com. Thank you!

July 24, 2023

Management works excellent. Advisors are rude and not aim to provide appropriate service to customers. To make an appointment to this dealership doesn’t make a sense. Just walk- More

by Caverna
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmine Pennella
Jul 26, 2023 -

Empire Nissan of Bay Ridge responded

Hello, Thank you for sharing your experience with us and were sorry to hear of your disappointment with our dealership. We do apologize for the treatment you received from our staff. We would like to discuss your review with you. Please contact Carmine Pennella at 347-309-4016 or at cpennella@eagny.com at your earliest convenience. Thank yo

July 20, 2023

David Rivera was a gem beginning to end. He made my car buying process really easy and smooth. He is the only person I would ever deal with in the car business. Ask for him and you'll see wh More

by williamvazquez402
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Jul 21, 2023 -

Empire Nissan of Bay Ridge responded

William, Thank you so much for your positive review! We are delighted that he could provide you with a seamless and efficient experience. He will be honored to know how confident you are in his efforts. Wishing you the warmest congratulations on your new vehicle-on behalf of the entire team!

July 19, 2023

Been going to this location for a while. Staff is normally very helpful. My advisor, Jack Cheng was wonderful. More

by Symoneg27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Cheng
Jul 21, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your positive review! We are glad that Jack and the team could consistently provide you with top-notch service. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 19, 2023

Tyler Rivera and Dwayne Small great people to work with they are very professional. thank you guys. More

by adolfor73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Small, Tyler Rivera
Jul 21, 2023 -

Empire Nissan of Bay Ridge responded

Thank you so much for your positive review! We are delighted that Tyler and Dwayne could provide you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

July 18, 2023

I had the pleasure of working with Mr. Carmine Pennella service manager, and I couldn't be happier with the service I received. From the moment I walked into the dealership. Mr. Pennella p More

by jsookoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmine Pennella
Jul 21, 2023 -

Empire Nissan of Bay Ridge responded

Anthony, Thank you for taking the time to leave Carmine this amazing review and recommendation! We are so glad that Carmine could put you at ease and provide you with quality care that you so much deserve. Your satisfaction means so much to us. Carmine will be delighted to hear of your very kind words. We hope to see you again the next time you are in need of automotive service!

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