Empire Nissan of Bay Ridge

Saw cars , waited 25-30 for prices , still don't know,saw sales rep heading outside with another customer. Bought car at greatneck Nissan instead!, much better experience know,saw sales rep heading outside with another customer. Bought car at greatneck Nissan instead!, much better experience More

My experience at this dealership was very bad. I called once and talked to a sales rep and then the next day I got a call back and I missed the call. I called back to see who called me and the customer ser once and talked to a sales rep and then the next day I got a call back and I missed the call. I called back to see who called me and the customer service ladies were speaking very rude to me, not to mention i was transferred about 5 times and no one knew who called me, very unprofessional. I decided to come in and sales rep made me walk around to look at all cars without herself knowing where the car I wanted to see is located and made me walk for at least an hour locating that car. I was offered a car that had torn color and was damaged. I did not enjoy the way the customer service and sales rep behave themselves. Did I forget to mention I was sitting waiting for them for at least an hour for someone to assist me until the manager came along . On the bright side the place is very nice inside. When i looked at a price online and came in it was thousands over what the internet price was. More

From the moment we stepped into the dealership everyone was friendly and helpful. They walked us through the process never making you feel rushed or pressured to make a decision. They showed me several mod was friendly and helpful. They walked us through the process never making you feel rushed or pressured to make a decision. They showed me several models and explained the differences and what model will best suit my needs. When I left I felt confident I made the right decision in my purchase. It's a week since I purchased my new Nissan Sentra and I am enjoying it and am glad I made the choice to visit Bay Ridge Nissan. :) More

Excellent staff! Very helpful staff which both knew more about the vehicle than I expected. Overall my experience was one I wouldn't mind doing again about the vehicle than I expected. Overall my experience was one I wouldn't mind doing again More

This dealership is a joke. They are the kings of the bait and switch, promise you one price downstairs then when you get upstairs the price changes completely and you have to put a lot of money down. They li and switch, promise you one price downstairs then when you get upstairs the price changes completely and you have to put a lot of money down. They like to put on a show for the customer, acting as if they're fighting with their managers to get you a better price, when they aren't really doing anything. They tell you that's the lowest they can go on the price, but the price gets lower every time you get up to leave. Even when you've made it clear you're done with them, they still call you with lower prices. The fact that you have to constantly play a game with this dealership shows how shady they are. You want 1 car, they keep on trying to sell you on a lesser model to save you money. If the customer wants one model, stop trying to sell them on the lesser model. It's what the customer wants, not what you feel like doing. I've dealt with this dealership twice, once because I didn't know better, and the 2nd time because I thought maybe they cleaned up their act. They obviously didn't. Don't go here. It's a headache and the people who work there are shady. More

Very friendly informative sales rep. Listening To what we wanted and needed is what made us leave in the perfect vehicle that day. Thank you for your great service. wanted and needed is what made us leave in the perfect vehicle that day. Thank you for your great service. More

Better monthly payment then my 2010 Maxima and I did'nt have to leave my home .Car was delivered to me and my 2010 Maxima was picked up. It wa an overall good experience. did'nt have to leave my home .Car was delivered to me and my 2010 Maxima was picked up. It wa an overall good experience. More

Beverly was amazing she helped me to make up my mind to buy a new car. She has a gift as a sales girl that is her forte . buy a new car. She has a gift as a sales girl that is her forte . More

I had a good experience purchasing my first car , and I have to say that Beverly Marcus was a big help for me because I was nervious about purchasing my car. but, when I meet Ms.Beverly made me feel con have to say that Beverly Marcus was a big help for me because I was nervious about purchasing my car. but, when I meet Ms.Beverly made me feel confortable and secure when she provide me all the information I needed..... Thanks. Beverly.! More

My name is Vladimir Lipsman. I’m a customer of Bay Ridge Nissan already 10 years. I bout 3 new cars for my self and twice I brought my friends and they also bout new cars. My experience is good with this de Nissan already 10 years. I bout 3 new cars for my self and twice I brought my friends and they also bout new cars. My experience is good with this dealership; they’re very professional and friendly as well. All paperwork and car preparation were done by time promised. I know that in 39 month or even before I’ll come back to Bay Ridge Nissan to get a new car. Big thanks again to Richard and Ray. More