Empire Ford Lincoln of Huntington

Had a great experience with my salesman Hal Abrahamson. Hal was knowledgeable, courteous and transparent. My wife and I were kept up to date during the whole process and we trusted his judgement when we Hal was knowledgeable, courteous and transparent. My wife and I were kept up to date during the whole process and we trusted his judgement when we were undecided on certain decisions. Peter Boulukos More

Brought my 2018 in for service and they call me and said all was good with my truck. They did the usual oil change & rotation of tires. Did not get hit with any extra stuff because they were honest with me. all was good with my truck. They did the usual oil change & rotation of tires. Did not get hit with any extra stuff because they were honest with me. Thank you. More

For ten years and three Fords, we have been consistently pleased with the friendly and efficient service managed by Robert Ciaccio. I check our car in each service appointment with trust and confidence. Alw pleased with the friendly and efficient service managed by Robert Ciaccio. I check our car in each service appointment with trust and confidence. Always a satisfaction; never a problem or a disappointment. Best service department it can be. More

They advertised a price of a car online that was in stock and already had a premium on it. As I was leaving a deposit over the phone they told me that their advertisement was incorrect and wanted to charge m and already had a premium on it. As I was leaving a deposit over the phone they told me that their advertisement was incorrect and wanted to charge me more, even though their page says the price you see is the price you pay. Unethical advertising. Although it was a vehicle I wanted, it was easy to walk away from people like them. At least they told me before I physically came in More

Appointment was very quick and the waiting time was minimal.. the work was done very quickly minimal.. the work was done very quickly More

I chose this dealership because they provided the most competitive price. They practiced customer focused quality skills when I required a factory order for my new Ford product. I will refer Chris Gross competitive price. They practiced customer focused quality skills when I required a factory order for my new Ford product. I will refer Chris Gross - Sales Rep. & Empire Ford to anyone who wants to purchase/lease a new Ford with no hesitation! More

This dealership took my 2021 Ford explorer ST into repair GPS they had it for three days do the software update that’s not working so they had it for five more days and replace a computer module that work fo GPS they had it for three days do the software update that’s not working so they had it for five more days and replace a computer module that work for 24 hours and fail so they took it for another week and a half and it just sat in the parking lot they never touched it I took it off the lot and I would recommend no one in the world go near this place , and never gave me a loaner over a 15 day period! More

So so not so friendly. Waiting area is definitely not friendly . Chairs are outdated and back breakers the rock outside is more comfortable. Waiting area is definitely not friendly . Chairs are outdated and back breakers the rock outside is more comfortable. More

Super convenient,part dept has great staff ,as well as service advisor, purchase accessories part using my pass points couldn't have been easier,thank you service advisor, purchase accessories part using my pass points couldn't have been easier,thank you More

The worst service ever. Two weeks to get an emergency appointment. Unknown amount of time to look at it. They are telling me it might be another two weeks just to LOOK at it Two weeks to get an emergency appointment. Unknown amount of time to look at it. They are telling me it might be another two weeks just to LOOK at it. Not a big deal if they give you a loaner. But I think they only have one or two. One will note available for six weeks. At $560.00 a week for a rental it could wind up costing me $2,000 to fix something that’s covered. Ford corp. should do something about dealers like this. Maybe they could cover the cost of the rental and back charge the dealership. I could never recommend buying a ford after being treated like this. From reading the other reviews it sounds like I have much more aggravation and money to go through before this is over. Just picked the first two names they offered service people was not a choice. More