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Empire Ford Inc.
Fall River, MA
612 Reviews
Empire Ford is comprised of two separate locations: Fall River and New Bedford, MA. Our Fall River location offers new and used vehicle sales as well as Ford authorized Parts and Service. Our New Bedford location offers Ford Certified pre-owned along with a full selection of pre-owned vehicles and Ford authorized Parts and Service.
We are proud to be a part of the thriving New Bedford and Fall River communities. Rick Torres, dealer principal of Empire Auto Group is proud to offer the same great customer service you've come to know and expect. We are happy to offer a multi-lingual staff who speak Portuguese and Spanish throughout our dealership as well Sunday hours so it's convenient for our customers to shop when it's convenient for them.
Empire Ford has also been designated as Commercial Truck Center specializing in all your commercial needs. We have shipments arriving daily including F-150's, F-250's, F-350's, Transit Connects, Full-size Transit Vans, Dump Trucks, Utility Body's, & KUV's.
Our Finance Department specializes in all credit levels. Whether you're a first time buyer, have good credit or bad credit…we Guarantee Financing. Ask about our special financing for college students. We also offer special rebates for first time buyers, college students, military, commercial buyers, first responders and more!
At Empire Ford we take the full-service experience to a whole new level and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Fall River, Taunton, Brockton and Plymouth to provide expert maintenance and car repairs for all makes and models. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Ford vehicle or replacement parts for your current vehicle? Visit the parts department in New Bedford for everything that you need to maintain, personalize, or customize.
We also offer free MOBILE service and free PICK UP & DELIVERY for your service needs. Contact our Service Dept. for full details.
Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. Whether you visit our dealership location or just browse online, we're always happy to help you. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 18, 2025
This is not the first vehicle I've purchased for them
they give me the best deal Kevin is the guy to see he will work hard to get you the best deal thanks Kevin
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by rayc
Verified Customer
Verified Customer
Employees Worked With
January 14, 2025
By far the worst experience I've had buying a car.
They pressure you to buy the car, once you agree to a price the finance department adds items to the contract and they just push papers for you to s
More
by milton1979
Verified Customer
Verified Customer
January 07, 2025
The gentleman from North Carolina was very intent on
making sure that I left the dealership with a car, he worked really hard to find me the right car
More
by Marjorie A Helger
Verified Customer
Verified Customer
Employees Worked With
Other Employees :
I don’t remember the man who waited on me, but he was from North Carolina. He was a person of color. He was very attentive. He did a very good job I thought.
Dealership Inventory (559 Vehicles)
2022 Chevrolet Silverado 1500
used
Northsky Blue Metallic exterior
Automatic
Four-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Customer Lounge Area
- Free WiFi
- Rental Car Service Onsite
- Shuttle Service
- Cable TV
- Children's Play Room
- Authorized Parts Store
- Authorized Accessories Store
- Pet Friendly
- Television
- Home Delivery
- No Contact Transactions
- Vending Machines
- Virtual Appointments
- Vehicle Sanitization
- Home Test Drives
