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Elmhurst Ford

Bensenville, IL

4.6
621 Reviews
Elmhurst Ford is a full-service Ford dealership proudly serving Elmhurst, Bensenville, and the greater Chicagoland area. We offer a wide selection of new Ford cars, trucks, and SUVs, along with certified pre-owned and quality used vehicles to fit every budget and lifestyle. Our team is committed to delivering a transparent, professional, and pressure-free experience from start to finish. From vehicle sales and flexible financing options to expert service and genuine Ford parts, Elmhurst Ford is focused on long-term relationships, not one-time transactions. Our certified technicians and knowledgeable staff work together to ensure every customer receives honest guidance, efficient service, and personalized attention. Whether you’re purchasing your next vehicle or maintaining the one you already love, Elmhurst Ford is here to make the entire ownership experience simple, straightforward, and enjoyable.
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333 W Grand Ave

Bensenville, IL

60106

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Showing 621 reviews

March 19, 2026

I had an excellent car-buying experience with Mohammad. From the moment I arrived, he had the vehicle clean and ready, which immediately showed his attention to detail and professionalism. He was very know More

by Hot Rod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2026 -

Elmhurst Ford responded

It’s wonderful Mohammad’s attention to detail and transparency made your Mercedes-Benz S-Class purchase smooth and stress-free. Thank you for highlighting his professionalism and knowledge. We’re grateful for your recommendation!

March 15, 2026

Deceptive practices and hidden markups from this dealer. Buyer beware. Highly recommend shopping around and getting multiple quotes before dealing with this location. More

by Beachbuggydad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rory Clemons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2026 -

Elmhurst Ford responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Roberto@fordelmhurst.com

February 20, 2026

Spoke with Kyle and Sam about an extended warranty. They could not have been more helpful and professional. Bottom line is I now have an extended warranty and could not be more pleased with my experien More

by toms888tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mellenthin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Bromm
Feb 20, 2026 -

Elmhurst Ford responded

It’s great Sam guided you through the extended warranty process for your Dodge Ram 1500 with such professionalism. We’re delighted you’re so pleased with how smoothly everything went. Let us know if we can assist you again.

January 17, 2026

Good customer service Bad tech maintenance service practices and performance misguiding troubleshooting representation that puts Good people that are vulnerable situation on a worse situation without More

by Car dealer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Holder
Jan 19, 2026 -

Elmhurst Ford responded

Hello, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work with you to reach a resolution. Please contact us at your earliest convenience, and we will do our best to make this right.

January 13, 2026

Nick was a great salesman and he did an awesome job training me on the vehicle and making sure I knew all the features. he then sent me a nice thank you card a few days later. More

by KEN@DOORWAYZ.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Petrasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Roesch
Jan 13, 2026 -

Elmhurst Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elmhurst Ford.

January 12, 2026

I have bought cars here in the past. The last two were with Nick when there is a third it will Also be with Nick. More

by cjans3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Petrasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justen Payne, Kean Cabrera
Jan 12, 2026 -

Elmhurst Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 05, 2026

Nick was wonderful! Everyone I had an interaction with was very professional, kind and efficient More

by JCRISCI162
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Petrasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Roesch, Justen Payne, Rob Bates
Jan 05, 2026 -

Elmhurst Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Elmhurst Ford!

December 22, 2025

We did like the sales Person Nick, he was very calm and collected, no pressure, no rush. He took the time to explain the new truck features which we found very useful . I would recommend this dealer to my More

by elenacorona98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Petrasz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2025 -

Elmhurst Ford responded

Thanks for your feedback on your recent visit to Elmhurst Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

December 10, 2025

Car taken in twice, first time gave up and returned without repair. Second time took over 1 week without a loaner ordered wrong parts, gave up and returned car again without repairs. Treated poorly on More

by novaskosha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego Carrillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Coriell
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2025

Professional and good listeners. Very easy to schedule service. I appreciate the free valet service. They do what they say . They kept me updated as to what was going on. More

by Love Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Coriell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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