Frank Herrera

Walked into this dealer thinking I wasn’t going to get approved.. Edwin Martinez made the process smooth and he helped me get approved on a brand new 2026 Ford Escape! Thank you to Edwin Martinez and Fran approved.. Edwin Martinez made the process smooth and he helped me get approved on a brand new 2026 Ford Escape! Thank you to Edwin Martinez and Frank Herrera for helping me with my new car! More

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Everyone LISTENED to what I wanted and that is sooooo refreshing because others want to simply tell you what you want! Wrong!!! refreshing because others want to simply tell you what you want! Wrong!!! More

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I just want to thank Edwin, Frank, and the rest of the team involved that helped made my purchase smooth. First time buying a car and my nerves were through the roof but they made sure to make it easy. Ed team involved that helped made my purchase smooth. First time buying a car and my nerves were through the roof but they made sure to make it easy. Edwin took his time explaining everything and made sure i actually loved the car i picked. Him and the team were completely transparent with everything and wanted me to walk away with exactly what I wanted. What I appreciated the most was knowing any concerns I had they had an answer to. So extremely grateful for the opportunity of being so well taken care of by Edwin and Frank. I 100% recommend them! More

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The General Manager was rude and unprofessional. We came in for an appraisal, and while we were waiting, one of the salesmen offered to see if there were any vehicles we might be interested in test We came in for an appraisal, and while we were waiting, one of the salesmen offered to see if there were any vehicles we might be interested in test driving. We accepted but were upfront that we were not planning to purchase a vehicle that day. The salesman was very friendly, professional, and respectful. However, the General Manager repeatedly tried to pressure us into buying a vehicle and made us wait an hour for a quote we never requested, all while withholding our keys. Total, it took nearly three hours to receive a trade-in value for our vehicle. In the end, he said that we were just here to waste their time. Overall, this was a frustrating experience, and I would not recommend this dealership. I have already shared my experience with all my friends and family. More

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Justen Payne and associated management were great to work with, highly efficient with a quick process in place from sale to delivery, and a pleasure to work with. with, highly efficient with a quick process in place from sale to delivery, and a pleasure to work with. More

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Ignacy was amazing- patient, kind, supportive. He listened to what I was asking for and helped me choose the perfect car for me! The entire team, Frank, Paul and Sam, the managers and finance, wor He listened to what I was asking for and helped me choose the perfect car for me! The entire team, Frank, Paul and Sam, the managers and finance, worked to get me a price with which I was comfortable. I went in looking for a used vehicle and walked out with an even better deal on a new car. This team has earned my loyalty - staying late to ensure I was happy. Definitely stop here if you’re looking for a new or used car because this team will absolutely earn your trust and business More

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Ignacy helped me trade up and stayed late to make it work. Above and beyond! Thanks to the whole team. work. Above and beyond! Thanks to the whole team. More

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I had the best experience purchasing my new mommy dream car! Huge thank you to Justen Ray and Frank for making everything so easy and stress-free from start to finish. They were incredibly patient, hone car! Huge thank you to Justen Ray and Frank for making everything so easy and stress-free from start to finish. They were incredibly patient, honest, and really took the time to help me find the perfect car for my family. As a mom, that meant everything to me. I never felt pressured and truly felt like they had my best interest in mind the whole time. If you’re in the market for a car, I highly recommend working with them. I’m so thankful for their help and absolutely love my new car! More

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Hard work to get me a great deal from the staff at Elmhurst Ford. Happy camper Elmhurst Ford. Happy camper More

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I had a great experience at Elmhurst Ford! Nick P. is amazing and very knowledgeable. They did not pressure me into buying the car I wanted which made the experience less stressful. Nick P. is amazing and very knowledgeable. They did not pressure me into buying the car I wanted which made the experience less stressful. More

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