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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,469 Reviews
Call Service Center (813) 321-1234

3,469 Reviews of Elder Ford of Tampa - Service Center

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April 12, 2025

Dealership is nice and clean. No parking for parts dept or customers who are parking for service or parts, sales side blocks off spots and gets aggressive when people park anywher More

by KYLE from Tampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Elder Ford of Tampa responded

Hi Kyle, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 11, 2025

Service has slipped a bit in the last 2 years. Still ok. Prices very high. More

by MPATIERNO50
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johany Trespalacios
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Apr 14, 2025 -

Elder Ford of Tampa responded

Hello, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 09, 2025

The tech was very knowledgeable and was happy to help me with my problems glad to have a helpful person More

by tomgroh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the technician name
Report | Print
Apr 12, 2025 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2025

Overall a great experience. Repairs were diagnosed and corrected in a timely manner. I would recommend to others. More

by EAMON.MCCORMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

April 08, 2025

They were very friendly and courteous. They kept me informed about everything that was going on and gave me suggestions on what options of service available. They did a wonderful job!! More

by My bronco 2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2025 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if you have any additional questions about services you received and thank you again for choosing Elder Ford of Tampa!

April 08, 2025

Nicole always provides excellent customer service. She is the reason I will continue to go to Elder Ford for my service needs. More

by jkeller5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

April 07, 2025

Came in, told them what we wanted, got it. Took trade and.deal was done More

by jennifer.tmoore
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
REINALDO DUARTE
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID FUNK
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

April 06, 2025

We received excellent customer service from Elder and were very satisfied. We would recommend them to anyone. More

by KELLYEO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 05, 2025

The alignment was bad, the car was going straight ahead and veering to the left. This always happens to me. I have to go back and get it fixed, but it bothers me now that it always happens. The customer se More

by faavilah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember
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Apr 08, 2025 -

Elder Ford of Tampa responded

Hi Faavilah, we strive to earn customers for life and we're extremely disappointed to hear of your negative experience with our dealership. We would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if we still can. We take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. We would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 04, 2025

We have bought 3 vehicles from Elder. We trust them to know how to service or repair anything that comes up. It is always encouraging when we can deal with excellent employees like River. More

by RWATSONtampa
Recommend Dealer
Yes
Employees Worked With
River Hall
Report | Print
Apr 08, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Elder Ford of Tampa for all your vehicle needs! Take care!

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