Elder Ford of Tampa - Service Center

Dan was amazing and went above and beyond for my repair! The repair and warranty work was completed very quick and I appreciate all the communication along the way. Thank you! The repair and warranty work was completed very quick and I appreciate all the communication along the way. Thank you! More

Have been waiting four weeks for the service manager to get back with me about a part for my vehicle. get back with me about a part for my vehicle. More

Very satisfied with the customer service I received from Daniel and Elder Ford. They were able to get me in when other dealerships in my area were booking two weeks out. I also want to give a shout out to t Daniel and Elder Ford. They were able to get me in when other dealerships in my area were booking two weeks out. I also want to give a shout out to the tech that worked on my truck. My truck was returned in a timely manner and clean. I will be returning to Elder ford for my future maintenance needs. More

This service was outstanding best I have experienced in Tampa. I will be going back always. Tampa. I will be going back always. More

Clean and fast service good employees efficient service timely service very educated on vehicle and information timely service very educated on vehicle and information More

Excellent customer service, keep you inform of what's going on with your maintenance work going on with your maintenance work More

Scheduling the service was quick and easy. I explained what I needed done to my car and the mobile service was set up. The tech that showed up let me down. He did not bring the proper tools an I explained what I needed done to my car and the mobile service was set up. The tech that showed up let me down. He did not bring the proper tools and I had to let him borrow tools to perform the agreed upon service. My wheels were not rotated correctly after explaining how I wanted them rotated. A second tech was dispatched the following day to correct the wheel rotation. Part of this was my fault as the way I wanted them rotated was out of the ordinary considering I needed my spare put on for a flat repair. All of my lug nuts were replaced as part of this service and I checked them after replacement. I found some torqued at less than 100 lb/ft and some maxed out my 3/8” torque wrench at over 125 lb/ft. I brought this up to the service advisor and he only apologized for the poor planning, not that my tires were improperly installed. More

Friendly and fast service from Mike Tafur every time I take a vehicle here to be serviced. Mike always addresses any of my concerns with top-notched customer service. take a vehicle here to be serviced. Mike always addresses any of my concerns with top-notched customer service. More

Thanks to Marcos from Quick Lane for his speed and customer service, excellent worker and professional customer service, excellent worker and professional More

The Elder Ford Team did an excellent job taking care of me, I would recommend them to other ford drivers. me, I would recommend them to other ford drivers. More