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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,470 Reviews
Call Service Center (813) 321-1234

3,470 Reviews of Elder Ford of Tampa - Service Center

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May 08, 2025

Johaney has been my service advisor for 15 years. He is always welcoming, knowledgeable, and professional. The work performed was done right and timely m He is a large part of why Elder Ford is and w More

by ROMI250
Recommend Dealer
Yes
Employees Worked With
Johany
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May 10, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 08, 2025

Excellent service from Lloyd Mendoza who has done my service from day 1 & who I will always have do it! More

by DTROJILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lloyd Mendoza
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May 10, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 07, 2025

Had an issue with the Engine ESS engaging. Elder ford diagnosed and resolved my issue. Very quick turn around time! More

by UUU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 07, 2025

Always great service Always great service and the service team has always been great. Great job Great team :) More

by rhammack
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Alicea
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May 09, 2025 -

Elder Ford of Tampa responded

Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 04, 2025

Waiting for someone to give me a call back about my recall that was serviced by this center and has to be redone because they didn’t do it right More

by Abrivera89
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Beavers
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

May 03, 2025

New ownership, especially Mr. Brooksye . He corrected an injustice done to me and reaffirmed my trust in Elder Ford. Moreover he didn't have anything to do with the problem. He More

by therodriguez550
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arecio Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

May 02, 2025

My tire was repaired and warranty was used as payment. Service was prompt and courteous . More

by sharoncrew61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Loar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025 -

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

May 01, 2025

I had an appointment, was seen on time and my vehicle was fixed in a reasonable amount of time More

by NBFJEB
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Tafur
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May 04, 2025 -

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!

April 28, 2025

Matt was very helpful with the paperwork handoff and things at the dealership. It took Brandon a while to find me the information needed to purchase the vehicle when I called. More

by notnoah
Recommend Dealer
Yes
Employees Worked With
Brandon and Matt
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Apr 30, 2025 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

April 28, 2025

Excelente service. Fantastic Quick and easy to have the car back. Valet service is fantastic. More

by Jva1
Recommend Dealer
Yes
Report | Print
Apr 30, 2025 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

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