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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,257 Reviews

3,257 Reviews of Elder Ford of Tampa - Service Center

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November 08, 2024

People were nice, gave me a nice rental, however none of the problems were fixed so I have to schedule the same service again elsewhere. I wanted to stick with Elder Ford since I bought the car there but un More

by Fadezelaya
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Dobbs
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 08, 2024

Workmanship is second rate. For the prices of services one would expect to get what they pay for. Definitely not at Elder. More

by YCART42874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 08, 2024

This is a great dealer I’m glad and so grateful for choosing elder Ford thank a lot and happy todo business with them More

by ricantonypr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 08, 2024

You had the audacity to tell me a necessary part to fix the Abs is obsolete. A new 2016 I bought from Elder now with only 52000 miles.. (also bought a used car for a granddaughter at the same time). Th More

by artmarcone
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Johnny Trespala
Nov 10, 2024 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 08, 2024

Elder Ford Dealership is a first class dealership. The employees in the service department continue the five star relationship through the service they provide after the sale. More

by mopatjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 08, 2024

Amazing dealership have no complaints what so ever. I always choose this dealership for every thing More

by Originalbarearii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Pavelko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
AYMAN ABOUELSOUD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 07, 2024

Everyone was polite and knowledgeable. They worked hard to get me the deal I wanted to get me into the truck I wanted More

by lprevat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Kitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID FUNK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Elder Ford of Tampa responded

Hi, thank you for your kind words and congratulations on your new vehicle! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 06, 2024

Great experience as always. I was in and out quickly, loved the video they sent! More

by Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 08, 2024 -

Elder Ford of Tampa responded

Hi Kelley, thank you for leaving such a great review and high star rating. Thank you so much for choosing Elder Ford of Tampa as your first choice for service!

November 06, 2024

Great customer service. Daniel at the service department was helpful and took time to show me how to use my truck bed cover. More

by Mali4182003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

November 06, 2024

Excellent service, clean facility, The staff is usually always smiling and helpful. I always feel welcome there. I also feel like I get a great value for the price and will continue to recommend this group More

by Ahorseor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian ziegler
Nov 08, 2024 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!