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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,343 Reviews

3,343 Reviews of Elder Ford of Tampa - Service Center

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January 10, 2025

They work to help customer be satisfied and make sure they are driving safe cars More

by belmom59
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 10, 2025

All good experiences thus far! Dan always takes care of me and keeps me updated when one of my cars is there. More

by MARDIZZONE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 10, 2025

I feel like family when I go there This service is great from everybody. I have bought two cars from Elder Ford in the last 5 Years I would recommend anyone to go there. I always get good service everybody More

by marthadickens148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan,my favorite service guy.
Jan 11, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 10, 2025

Very friendly and a great bunch of employees to do my business with. I'll look at trading in my new car in a few years for a truck. More

by Priceless6642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nacer Menouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Kitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTOPHER STOCKTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope you continue to choose Elder Ford of Tampa for all your vehicle needs! Take care!

January 10, 2025

Buen servicio, buen servicio, buen servicio, buen servicio, buen servicio, buen servicio, buen servicio, gracias More

by hector-rosina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2025 -

Elder Ford of Tampa responded

Hola, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. ¡Háganos saber si hay algo más que podamos hacer por usted! ¡Viajes seguros!

January 10, 2025

Jennifer is the best! She's always so helpful and makes sure things run super efficiently! More

by Desiree romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 08, 2025

Johanny was amazing with all his communication. Keeping me updated every step of the way. More

by gabbyvanbrunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
AYMAN ABOUELSOUD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

January 06, 2025

I recently had my Ford Edge needing a recall work done by Elder Ford of Tampa. Listen the entire experience so much exceeded my expectations. From the moment I was contacted, the staff was professional. They More

by JamesSommers71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 04, 2025

Horrible Management. Unprofessional staff. Would not recommend taking vehicle here due to bait and switch. And the employees are dishonest to customers. More

by .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Sills
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Weicherding
1.0
This rating includes all reviews, with more weight given to recent reviews.
AYMAN ABOUELSOUD
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

January 04, 2025

I can not say enough about Elder Ford. Starting with Ayman in Sales , he treated us like family from understanding what we wanted and guidi g us to what we selected . He stayed with us thr More

by Jdbar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayman
Jan 06, 2025 -

Elder Ford of Tampa responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!