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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,470 Reviews
Call Service Center (813) 321-1234

3,470 Reviews of Elder Ford of Tampa - Service Center

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May 18, 2025

When they change the oil the next day, the oil level is already below the correct level. This was the second time and they never put in enough oil to reach the correct level. More

by Marcelo
Recommend Dealer
No
Employees Worked With
I do not know.
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May 15, 2025

Daniel was very informative and provided constant updates.. Really enjoyed working with him. Great person. More

by lblack1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 15, 2025

Ayman treat us really nice. We a r e ha p p y w i t h our new car More

by jahdiel_omar
Recommend Dealer
Yes
Employees Worked With
DAVID FUNK
1.0
This rating includes all reviews, with more weight given to recent reviews.
AYMAN ABOUELSOUD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerardo Quintanilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2025 -

Elder Ford of Tampa responded

Hi, we appreciate your feedback on our Staff's service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 15, 2025

Dealership is quick, efficient, and transparent when it comes to customer service and availability with the team More

by SVIRDEN2986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Pavelko
5.0
This rating includes all reviews, with more weight given to recent reviews.
REINALDO DUARTE
5.0
This rating includes all reviews, with more weight given to recent reviews.
WILLIAM LEIMBACH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheyenne Lightfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dayna Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2025 -

Elder Ford of Tampa responded

Hi, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

May 11, 2025

Arecio was very friendly In a Business way and quite knowledgeable on the product and helped with setting up my appointment to match my time schedule More

by DENNIS@COASTALWIPERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne Lightfoot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arecio Canton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Elder Ford of Tampa responded

Hi, we appreciate your feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 10, 2025

Way too many surveys. That no one responds to. Wish I wouldn’t get surveys requested every visit. More

by jschachleiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AYMAN ABOUELSOUD
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

May 10, 2025

Okay ? ? Slow,using too much cell phone. Truck had been ready for awhile,no one advised. Desk guy said they had sent me phone message??? More

by rr10251950
Recommend Dealer
Yes
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May 12, 2025 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

May 10, 2025

He was very professional and efficient. Service was done in a timely manner and was very grateful. More

by MARIELACULVER
Recommend Dealer
Yes
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May 12, 2025 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

May 10, 2025

Always enjoyable. Always professional. Clean, friendly, quick service. I have not had a bad experience. Nor felt the service or charge was not fair and exceptional More

by devong113
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Tafur
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May 12, 2025 -

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 10, 2025

John made our first online car purchase a very good experience! I would recommend Elder Ford fir any online vehicle purchase. More

by Dale & Debbie
Recommend Dealer
Yes
Employees Worked With
John Weicherding
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

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