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Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,345 Reviews

3,345 Reviews of Elder Ford of Tampa - Service Center

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January 22, 2025

It is a good Dealer, they have the resources and the staff with a high level of humanity More

by Julio Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Excellent sales person happy with my new truck, second car bought in the same dealer in one year... More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Weicherding
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

Very good job from sales team to body shop. The body shop did a good job of communicating progress and I am pleased with the final product. More

by steveng8710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny 5 stars
January 21, 2025

I have been a customer of Elder ford for years; everything from purchasing cars, body work, mechanical issues, warranty work, and routine service. They always treat me with courtesy and respect. My More

by Peter Neill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tafur
January 19, 2025

Have not had any service there BUT can not receive a return call from your fiancé dept have 1 ? to ask on my contract what it is .Have called 4 time left message . Next More

by BTANNER98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Alicea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

January 18, 2025

Excellent service. The car was ready when promised.Service advisor was friendly and efficient. Great dealership. More

by denhd630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID FUNK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 17, 2025

Very satisfied with this location. The last 4 vehicles me and my wife purchased has been here. Doing business at this location has always been a pleasure. Most concerns are usually tak More

by jppaulding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 15, 2025

Everyone was so helpful when I had several issues with my car. Excellent service and great staff. More

by Janetlynrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arecio “Reese” Canton, Danny Billiot, and Darnell.
Jan 17, 2025 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 15, 2025

Always a great experience. Knows what we want and how to make the deal. Flexible More

by ashley_litz
Recommend Dealer
Yes
Employees Worked With
Ayman
Jan 17, 2025 -

Elder Ford of Tampa responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

January 15, 2025

Rather than just repairing the issue they found more things wrong with my steering that wasn’t an issue when I brought it in and now since picking it up the engine light keeps coming back on and the ste More

by globzun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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