
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great communication throughout the process of figuring out issue with my vehicle. Was provided a loaner that was delivered to me and returned with my car. Amazing customer service out issue with my vehicle. Was provided a loaner that was delivered to me and returned with my car. Amazing customer service More
Great experience. Everyone was professional, took care of all the details. My salesman Serge was great and grandma in the service dept. Everyone was professional, took care of all the details. My salesman Serge was great and grandma in the service dept. More
Held my keys hostage when asked for them back. Told me Gap insurance would be covered... Wasn't. Asked multiple times if my amount financed was $35,500 (est), when I got into finance it was $40,00 Told me Gap insurance would be covered... Wasn't. Asked multiple times if my amount financed was $35,500 (est), when I got into finance it was $40,000. Had to take 3hrs off work to get 2nd key which I was told they would come to my house. That was no. And then the key guy only gave me options from 9a to 3p, Monday to Friday. I work for a living. Now I have 3 USBs out of 4 that doesn't work. Was told to call service who pushed me to seller adviser and she doesn't work weekends. Will take me another 3hrs to get that fixed since I live an hour away. Nothing has been easy. More
Zaire Jackson the salesman was very helpful. Even when I became frustrated, he maintained his professionalism and assisted me with purchasing my new car. The finance manager was also great. He h Even when I became frustrated, he maintained his professionalism and assisted me with purchasing my new car. The finance manager was also great. He helped me finalize the purchase of my new car. I am a very satisfied customer definitely More
It has always been a pleasure. Everyone is kind and friendly. Job was always well done Everyone is kind and friendly. Job was always well done More
We are always made to feel welcome and our visits are always honest and up front. always honest and up front. More
I bought a vehicle and was promised some things would be fixed . Understanding is being a used vehicle. The promises were open-ended and never fulfilled. However, I bought the vehicle in for service and my fixed . Understanding is being a used vehicle. The promises were open-ended and never fulfilled. However, I bought the vehicle in for service and my warranty company with Billed for the coil pack. However, the things that were on the we owe still remain unfixed More
Easy to do All things went smoothly Johnny always makes sure things go without a catch sure things go without a catch More