Elder Ford of Tampa

The rent a car is one of the worst, it doesn't work at all, it has mileage rules that are only convenient for them. My advisor Yohani Trespalacios is great, incredibly attentive and diligent. My only comp all, it has mileage rules that are only convenient for them. My advisor Yohani Trespalacios is great, incredibly attentive and diligent. My only complaint is with the rent a car service. More

Excellent Service! Will come back for sure Nicole is great. Thank you for taking good care of me. Will come back for sure Nicole is great. Thank you for taking good care of me. More

Elder Ford has always treated me fair and with excellent service. The only reason I started going to help afford when Dan Beavers started working there after he had been working at another dealership. Dan w service. The only reason I started going to help afford when Dan Beavers started working there after he had been working at another dealership. Dan was my service advisor at Veterans Ford before he transferred to Elder Ford. I have purchased a vehicle from Elder Ford in the past, but I had it serviced at Veterans Ford when Dan was working there. The attitude, information you get, and respect from your service advisor makes all the difference in the world. Dan takes my calls, And somehow knows the status of my vehicle pretty much every time I call. I have always gotten a text as to when my vehicle is ready. More

I never went to a dealership before and have the salesperson tell you to have your vehicle re possessed so you can start fresh..with what kind of dealership promotes this,?my credit would be shot! salesperson tell you to have your vehicle re possessed so you can start fresh..with what kind of dealership promotes this,?my credit would be shot! More

Needs improvement in responding to customer questions accurately. I asked salesman to tell me the differences between the trim lines. He didn’t answer other than to say things people really don’t need li accurately. I asked salesman to tell me the differences between the trim lines. He didn’t answer other than to say things people really don’t need like air conditioned seats. Sadly, it turns out I would have sprung for the higher trim line as the features on the trim I purchased don’t include things I wanted, but I did not know. Also, was promised a full charge. 33% isn’t full. More

Elder Ford is reliable and the workers can work with you on owning a new vehicle . on owning a new vehicle . More

Working with Kent (Christopher) was great, it felt like he made an earnest effort to work with me and find a vehicle when the ones I had been interested in were not available. He was a good salesmen, while he made an earnest effort to work with me and find a vehicle when the ones I had been interested in were not available. He was a good salesmen, while maintaining the interests of the business, he was not frustrating to deal with. The sales manager, Ali, could learn a lot when it comes to non-hostile sales tactics. Placing the onus on the customer, knowing exactly how much information they have, and acting like they're unreasonable, isn't clever, it's slimy and obvious. The finance process was fairly quick, though there was some miscommunication regarding an additional package. It was sorted out quickly, however I am concerned that when the amount financed increased by $3K, it was not mentioned, and I had to realize this based on the payments prior to signing. Bullet dodged, not sure where the communication was missed, but it will cause me to be more mindful of the invoices I receive while doing any further business with Lithia / Elder Ford. More

The sales staff was very helpful and attentive . I am very pleased with my new truck I am very pleased with my new truck More