Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We have been disappointed in the issues we have had after purchasing our 2020 Ford Certified Escape. There was a bird nest in the engine that was not removed during detailing, wipers that came off driving purchasing our 2020 Ford Certified Escape. There was a bird nest in the engine that was not removed during detailing, wipers that came off driving home after purchase in the rain, muffler issue, dead battery after 5 months and a bad sway bar. As a Ford certified vehicle, we feel we did not get the level of Ford quality we have had in the past. I will say that we have had great service provided by Mike H our service contact. He has worked tirelessly to fix the problems with the up most professionalism. More
Always a pleasure to have them take care of the Vehicle, never let me down. never let me down. More
It’s s a rip off operation! Customer service could care less! And the quick lube should be called the slow line. Not happy at all!! Customer service could care less! And the quick lube should be called the slow line. Not happy at all!! More
WORST EXPERIENCE AT A DEALERSHIP SERVICE CENTER THAT I'VE EVER HAD!!!! Nothing that states on the receipt, was done to the car! Not even the correct type of oil requested, which my request was confirmed, a EVER HAD!!!! Nothing that states on the receipt, was done to the car! Not even the correct type of oil requested, which my request was confirmed, and I was told that my requested oil, FULL SYNTHETIC, was the only oil to be used. Also, funny to find out through my mechanic, that they stated they put 10 quarts of oil in my car, when my car only golds 8, and yet my car lacked oil when my mechanic checked it, as he always does when I bring the car for any work. He was also the one who told me my car did not have Full Synth, just by feeling its consistency, and when I got home and checked my pprwrk, it does say they used blend. I had the worst experience/service ever, as I was lied to, and like everyone else, I do not appreciate being lied to! I would NEVER, EVER, recommend Elder Ford for any services to anyone who loves and really cares for their vehicle!!!! More
Satisfied with the service department they got me taken care of quick and out fast care of quick and out fast More
Very friendly and professional. Nicole always does a great job taking care of me and my vehicles. Nicole always does a great job taking care of me and my vehicles. More
Thanks for your help, I’m very grateful and I recommended to my friends. Thank you so much recommended to my friends. Thank you so much More
Service rep did a great job helping with my new rim and tire package replacement tire package replacement More
Great service as usual and would recommend them to anyone. Johnathan Durant is the man. anyone. Johnathan Durant is the man. More
Had an issue with my transmission and Elder Ford did everything under the sun to help out with having my extended warranty and Ford help out with the cost due to a technicality. It took a little time bu everything under the sun to help out with having my extended warranty and Ford help out with the cost due to a technicality. It took a little time but they stood by their word and Dan made the entire process easy and kept me informed the entire time and even had my vehicle ready a day early. In the future I still plan on taking my vehicle there . More