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Elder Ford of Tampa

Tampa, FL

4.3
6,103 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,103 reviews

July 17, 2024

We have been disappointed in the issues we have had after purchasing our 2020 Ford Certified Escape. There was a bird nest in the engine that was not removed during detailing, wipers that came off driving More

by Jklayman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike H.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

July 16, 2024

Always a pleasure to have them take care of the Vehicle, never let me down. More

by prmadmax73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! Safe travels!

July 14, 2024

It’s s a rip off operation! Customer service could care less! And the quick lube should be called the slow line. Not happy at all!! More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Sills
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nabil Brohmi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

July 14, 2024

WORST EXPERIENCE AT A DEALERSHIP SERVICE CENTER THAT I'VE EVER HAD!!!! Nothing that states on the receipt, was done to the car! Not even the correct type of oil requested, which my request was confirmed, a More

by KERMIT013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the names exactly, and won't blame anyone erroneously who was not involved!
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Elder Ford of Tampa. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (813) 279-7208. We look forward to hearing from you. Dan Sills General Manager Elder Ford of Tampa

July 13, 2024

Satisfied with the service department they got me taken care of quick and out fast More

by ALAPONTE715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Elder Ford of Tampa for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

July 11, 2024

Very friendly and professional. Nicole always does a great job taking care of me and my vehicles. More

by BBD951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 11, 2024

Thanks for your help, I’m very grateful and I recommended to my friends. Thank you so much More

by Aileen G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER STOCKTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2024

Service rep did a great job helping with my new rim and tire package replacement More

by riosconstructionservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2024

Great service as usual and would recommend them to anyone. Johnathan Durant is the man. More

by Jbovajr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nacer Menouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Kitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
JONATHAN DURAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
CHRISTOPHER STOCKTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

July 09, 2024

Had an issue with my transmission and Elder Ford did everything under the sun to help out with having my extended warranty and Ford help out with the cost due to a technicality. It took a little time bu More

by Brian@Hooterconstruction.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

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