Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My wife and I recently purchased a Bronco Outer Banks Edition from Elder Ford. We had search all over the NorthEast and parts of Central Florida for the right Bronco at the right price. When we arrived Edition from Elder Ford. We had search all over the NorthEast and parts of Central Florida for the right Bronco at the right price. When we arrived at Elder Ford, we were politely greeted and what my wife and I liked the most was they were not pushy. We already knew that the Bronco we wanted was on the lot and when we said that was all we wanted to look at, they said OK. We had several quotes from other dealers throughout Florida and Elder Ford did not match them but beat them on price and trade allowance. If and when we buy another Bronco, we will definitely return to Elder Ford. A Special thanks to our Salesman Jonathan Duran and our Financial Manager Mario Paz Alvarez. Highly Recommended. More
Purchasing my truck at 2018 was not happy with the sales department increase the price almost $15,000 sold me a paint protection package it is absolutely useless took it there several times was like they ju department increase the price almost $15,000 sold me a paint protection package it is absolutely useless took it there several times was like they just ran it through a car wash with no wax bought an extended warranty salesperson didn't never tell me does not cover powertrain completely useless $3,500 in warranties wasted money stay away from this dealership they are scammers More
Reached out to the company's BDC dept, (internet) , on Saturday the 13th and never got a response. Called once from my cell and 3 times from my work number and never even got someone to answer the phon on Saturday the 13th and never got a response. Called once from my cell and 3 times from my work number and never even got someone to answer the phone. Sent out an email of concern to the GM, Dan Sills, which never responded at all, and Asst. GM Luis Tamayo. Luis did reach out vis email. Spoke to him by phone on Monday the 15th. Nice guy. Assured me He would have a guy call me and he would handle all the numbers for me personally. Never heard from him again either. By Wed the 17th and no contact or any closer to buying a truck I again emailed Dan Sills and Luis Tamayo. Never heard from either of them. Instead I get a buyers order at full price and adding 4000.00 on top of that. Also trying to steal my trade for about 5000.00 less than auction values, MMR. The Trucks true MSRP was 81,820.00 . They sent me a buyers order for over 92,000.00 . By Friday the 19Th, one week later, I'm still no closer to buying a truck with these guys. So as any other consumer would have done. I moved on and bought somewhere else. Perception is reality and my perception is these guys just don't care unless they make bank on any and every customer. If they cannot sell one in a week, God forbid I needed their service dept. I would skip Elder Ford next time and advise you to do the same. Good day. More
Nicole made the process easy and was wonderful to deal and communicate kept in touch the entire time and communicate kept in touch the entire time More
They included a full electrical review and after the appointment (1 week) I needed to change my battery. So I paid a full service But never was full appointment (1 week) I needed to change my battery. So I paid a full service But never was full More
Will Leimbach was superb to work with. I purchased a car online,and the team at Elder made it a seamless process. Delivery was quick and all pricing throughout the process was "as advertis I purchased a car online,and the team at Elder made it a seamless process. Delivery was quick and all pricing throughout the process was "as advertised." I would highly recommend them. More
Super friendly and very good at getting back with you quickly. I Highly recommend them. quickly. I Highly recommend them. More
I made an appointment for a Friday so work can be completed on my truck, and i can pick it up Saturday before close since i need my truck for work on Monday. Before finalizing my appointment i wanted completed on my truck, and i can pick it up Saturday before close since i need my truck for work on Monday. Before finalizing my appointment i wanted to verify with the service advisor that this will be possible, i was assured yes it was. When i get to elder day of my appointment , the service advisor says i have to leave my truck over the weekend because the tech that was scheduled isn’t working Saturday. So i left work early, had a friend meet me to take me home just to get there and find out that this was a complete waste of time. More
Extremely slow. Have been twice now. Oil change alone took 3 hours. Oil change and swapping an electrical plug took 8.5 hours. Both trips should have been less tha Have been twice now. Oil change alone took 3 hours. Oil change and swapping an electrical plug took 8.5 hours. Both trips should have been less than an hour. Especially with appointments scheduled ahead of time. I can understand the plug swap taking longer…but they literally had a service note for those plugs and knew exactly what was wrong and what to do to fix it. Still took over 8 hours Then they saw a tire had a nail in it but they couldn’t fix it. Gave me my truck back with 15psi left in the tire and expected me to drive off 🤦♂️🤦♂️ (fyi they filled it up after I asked them to and it’s made it a month without needing any air so they literally drained the air out of the tire and never replaced it…) More
Elder Ford of Tampa has been one of the greatest experience for me in purchasing a vehicle. The service and maintenance care has been superb. I am very pleased 😀 experience for me in purchasing a vehicle. The service and maintenance care has been superb. I am very pleased 😀 More