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Elder Ford of Tampa

Tampa, FL

4.4
6,291 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,291 reviews

October 23, 2024

Bring your car here and you’ll almost assuredly be in for a multi day stay or be in a rental. More

by jeff.r.pereira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eli Osorio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gino
Oct 25, 2024 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

October 23, 2024

I brought my car in. I didn't have an appointment because it was something that happened that morning on the road. More

by knightsbaseball22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember anyone I talked to. That's how bad the customer service was
Oct 25, 2024 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

October 23, 2024

Absolutely awesome! Dan Beavers is great! Been coming to Elder since it was Ernie Haire! Great people! More

by Raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Elder Ford of Tampa responded

Hi Raul, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

October 23, 2024

Very crear service and profesional team. My car took less than expectore to be fixed More

by Carlosfelipefrometa2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Elder Ford of Tampa responded

Hi, we appreciate your feedback! Safe travels!

October 23, 2024

Very professional Explained in detail what was going on with the car• what I liked the most is that he explained what maintenance work my car needed for the next visit. Thank you More

by ANADOMINIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

October 23, 2024

Great service, great communication and they do great work. I have been very pleased with them in all facets More

by ANTHONYMARTINO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

October 23, 2024

Dealership is average don't like the texting I rather a call and I think the parts room needs to be upgraded to show the different parts and accessories for sale could use more communication overall. More

by damonsmith6411.ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

October 23, 2024

This dealership is the best i have experienced in the Tampa Market in the 7 years i have lived here. good communication friendly atmosphere and really treats you like family. My whole family has their ve More

by ARNEABRAHAMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Elder Ford of Tampa responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

October 22, 2024

Issues for which I brought the 2013 Ford flex in were only partially fixed. Low oil pressure light still comes on intermittently on the dashboard More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Elder Ford of Tampa responded

Hi Carlos, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you. Dan Sills General Manager Elder Ford of Tampa

October 22, 2024

The dealer had the vehicle for two weeks to do a tune up and change an evaporator valve More

by BARNETT.MCKENZIE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
River Hall
Oct 26, 2024 -

Elder Ford of Tampa responded

Hi Barnett, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Dan Sills General Manager Elder Ford of Tampa Thank you,

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