
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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After purchasing a new 2023 Expedition from Elder Ford, I have learned alot about this dealership. They are wolves in sheeps clothing. They act nice but understand they are stealing and lying the entire tim have learned alot about this dealership. They are wolves in sheeps clothing. They act nice but understand they are stealing and lying the entire time. I say stealing because if you sell someone a vehicle and have serviced the vehicle for something such as a bumper repair, you should tell the buyer. After purchasing the vehicle, I noticed a high speed vibration. I have reported it to my local Ford service center four times and have to call the Ford Complaint assistance line. That is where I learned about a service to repair the front bumper my vehicle that was never disclosed to me. This is unfair and deceptive. I will also be reporting this to the Better Business Bureau, only I am not sure what they can do. I wanted to let anyone who reads this to know and ask for a service report when buying even a new vehicle. More
The sales team was good. The finance team was horrible. Finance person was extremely unhelpful, incompetent, and screwed multiple aspects up. Management was inconsistent and The finance team was horrible. Finance person was extremely unhelpful, incompetent, and screwed multiple aspects up. Management was inconsistent and very difficult to get in touch with. The vehicle has been great. But in total, the buying experience was less than ideal. Many unnecessary headaches More
"My wife and I recently purchased a truck from John Weicherding at Elder Ford Tampa, and we couldn't be happier with our experience. John was incredibly helpful and extremely knowledgeable. I drove in Weicherding at Elder Ford Tampa, and we couldn't be happier with our experience. John was incredibly helpful and extremely knowledgeable. I drove in from out of town and had a tight schedule, but both John and Slim from the finance department were transparent and efficient, making the entire process a breeze. I highly recommend Elder Ford Tampa to anyone looking for a car!" More
Brought my F150 in the have the AC recharged and an update to the software to my truck and the price was 350.... when I decided not to have the ac recharged with them all of a sudden my battery was bad update to the software to my truck and the price was 350.... when I decided not to have the ac recharged with them all of a sudden my battery was bad and a new battery would cost me... yep 350 and now my truck wouldn't start. I had to wait 2 hours for them to charge my battery which has worked fine everyday since I left which was like 2 months ago, and while I was waiting the sales team was trying to have me trade in my truck. Felt like I was being held hostage. More
Good work place, a good complete inspection, great costumer service and technician service, I like it costumer service and technician service, I like it More
I'm very satisfied with the entire experience. Dan made sure I was comfortable with every step in process and made sure I was happy with the final result. Thank you! Dan made sure I was comfortable with every step in process and made sure I was happy with the final result. Thank you! More
Incompetent people working there. I will never return! The mechanic misdiagnosed my car and and in the end I question whether the problem was fixed. My engine light still comes on per I will never return! The mechanic misdiagnosed my car and and in the end I question whether the problem was fixed. My engine light still comes on periodically. More
Daniel service advisor and AJ car rental individual did absolutely great job in providing me my car to get the right service and a rental car to go ahead and keep me on my way while we were waiting for the absolutely great job in providing me my car to get the right service and a rental car to go ahead and keep me on my way while we were waiting for the service Daniel persisted in getting the contract provided and my air conditioning is working perfectly More