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Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The sales staff was very helpful and attentive . I am very pleased with my new truck I am very pleased with my new truck More
Needs improvement in responding to customer questions accurately. I asked salesman to tell me the differences between the trim lines. He didn’t answer other than to say things people really don’t need li accurately. I asked salesman to tell me the differences between the trim lines. He didn’t answer other than to say things people really don’t need like air conditioned seats. Sadly, it turns out I would have sprung for the higher trim line as the features on the trim I purchased don’t include things I wanted, but I did not know. Also, was promised a full charge. 33% isn’t full. More
Elder Ford is reliable and the workers can work with you on owning a new vehicle . on owning a new vehicle . More
Ridiculous quote for repair labor. Horrible sales department was interested in a trade in but never called back. I messaged the salesman back and never received a call back. Individual Horrible sales department was interested in a trade in but never called back. I messaged the salesman back and never received a call back. Individual in the parts department seemed very inconvenienced when i needed assistance. He had the personality of a potato and was very unfriendly. More
Working with Kent (Christopher) was great, it felt like he made an earnest effort to work with me and find a vehicle when the ones I had been interested in were not available. He was a good salesmen, while he made an earnest effort to work with me and find a vehicle when the ones I had been interested in were not available. He was a good salesmen, while maintaining the interests of the business, he was not frustrating to deal with. The sales manager, Ali, could learn a lot when it comes to non-hostile sales tactics. Placing the onus on the customer, knowing exactly how much information they have, and acting like they're unreasonable, isn't clever, it's slimy and obvious. The finance process was fairly quick, though there was some miscommunication regarding an additional package. It was sorted out quickly, however I am concerned that when the amount financed increased by $3K, it was not mentioned, and I had to realize this based on the payments prior to signing. Bullet dodged, not sure where the communication was missed, but it will cause me to be more mindful of the invoices I receive while doing any further business with Lithia / Elder Ford. More
The Service Tech , Marcos Gonzalez worked with me and provided excellent service on my 2016 Cadillac SRX replacement of brake pads for my wife’s car even though it wasn’t a ford product! I was complete provided excellent service on my 2016 Cadillac SRX replacement of brake pads for my wife’s car even though it wasn’t a ford product! I was completely satisfied and would recommend this group to all my friends! Thanks, Gerald Benton ! More
Extremely smooth buying process. Justin was an excellent salesman. Elder Ford of Tampa has the best prices in town. Justin was an excellent salesman. Elder Ford of Tampa has the best prices in town. More
Great Dealership, this is my second car from Elder Ford and it was another great experience. and it was another great experience. More