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Elder Ford of Tampa

Tampa, FL

4.3
6,098 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,098 reviews

October 06, 2024

Everyone is friendly and respectful. Very courteous advisers, willing to listen to customer needs. I recommend Elder Ford for your car needs 100%. More

by jetman737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 05, 2024

It was simple and easy. John took good care of us. We made a deal over the phone and it was easy to come and pick up the vehicle and go highly recommend. More

by BEACHED99
Recommend Dealer
Yes
Employees Worked With
John Weicherding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

October 05, 2024

The last service for a flat tire was wonderful it was quick and fast and help me reach work on time Thanks to team at elder ford More

by SHIVANANDA.3B0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Loar
Oct 12, 2024 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

October 04, 2024

Salesman and service they did a good job also the dealer has a good warranty More

by keith.delucia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER STOCKTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 04, 2024

Wonderful and friendly staff! Very knowledgeable and it was a team effort to get me the truck I wanted at the best price! More

by minor0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rodriguez and Rei
Oct 12, 2024 -

Elder Ford of Tampa responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

October 04, 2024

Welcoming, no strong arm tactics, followed through with promise of delivering mats, follow up call later to see how everything was going More

by deneeceb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CHRISTOPHER STOCKTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

October 04, 2024

Great service had to reschedule at short notice and this was super easy. App is good More

by jeweller70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

October 04, 2024

Johany went above and beyond in getting my 2022 F150 Lightning moon roof fixed and recalls done. He provided me with a car to drive to work while my truck is undergoing repairs. I am very happy that the More

by arnoljoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

October 04, 2024

Did not like the pricing methods. Advertised price should include all additional charges that cannot be removed from price such as lojack, window tint, lifetime warranty.. .Sergio Fab More

by ron
Recommend Dealer
Yes
Employees Worked With
Sergio Fabian (Sales ) Mario Alvarez (admin)
Oct 12, 2024 -

Elder Ford of Tampa responded

Hello Ron, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 03, 2024

Elder Ford is dishonest. we paid the vehicle off, but they still held title for three weeks. We had to contact Ford corporation to take care of the issue. Ford credit had alr More

by To
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mitchell Pavelko
1.0
This rating includes all reviews, with more weight given to recent reviews.
WILLIAM LEIMBACH
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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