Elder Ford of Tampa

I purchased two F450’s and cancelled the warranties almost 6 months ago. I still haven’t received my checks back. That’s a few grand that’s just sitting out there that can’t be used. I’ve been more tha almost 6 months ago. I still haven’t received my checks back. That’s a few grand that’s just sitting out there that can’t be used. I’ve been more than patient in waiting for this to get resolved and I keep getting told that it’s a different department. I need someone to cancel the supposed checks that were sent out and reissue them to the right person and not send it to FMC and blame them for it More

Finance team was not professional and not service focused. Finance manager was extremely distracted about his office being used by other employees. Then we had paid 1/4th of the amount using credit c focused. Finance manager was extremely distracted about his office being used by other employees. Then we had paid 1/4th of the amount using credit card and then given a cheque for the rest. Then when we get the paperwork I noticed that Finance Manager had charged the full amount to cheque payment ( I lost cash back amount and in addition had account overages ). Then all the finance paperwork had the wrong address(the dealer address was the customer address) this after the salesperson had updated it. In short I am thoroughly disappointed and will not recommend elder Ford. I find it surprising that Elder Ford just override the amount I submitted on the cheque. More

The service center may be OK but your customer service is terrible. I have called and spoke to somebody three times asking for a callback never getting it. I doubt if you’ll ever see me in your service cente terrible. I have called and spoke to somebody three times asking for a callback never getting it. I doubt if you’ll ever see me in your service center again or ask for mobile service. Very upset with what is going on. I wish I had gone to Brandon Ford when I purchased my vehicle three years ago. More

Great service and quick. Would defiantly recommend other people to come to elder ford. Thank you Would defiantly recommend other people to come to elder ford. Thank you More

Everyone at the dealership is friendly and professional! Service was done in timely manner and to satisfaction! Service was done in timely manner and to satisfaction! More

Employees ate always professional and curiosity. Peter always has a positive attitude at work. Look forward to next visit. Peter always has a positive attitude at work. Look forward to next visit. More

Su personal es muy profesional y amable, dan muy buena atención, estoy contento con su trato atención, estoy contento con su trato More

My service rep was really good. It looks as though they got the transmission problem fixed so far. It looks as though they got the transmission problem fixed so far. More

Everyone was friendly and quick . Best experience ever for a dealership Hadyn was very informative and had great follow through. Best experience ever for a dealership Hadyn was very informative and had great follow through. More

Easy process and quick service Employees are very friendly and helpful. Area is clean and comfortable while you wait. friendly and helpful. Area is clean and comfortable while you wait. More