Edwards Chevrolet Buick GMC
Council Bluffs, IA
Filter Reviews by Keyword
By Type
192 Reviews of Edwards Chevrolet Buick GMC
The entire staff was friendly, helpful and NOT pushy, which raised my trust factor tremendously. The trade-value was fair. Finance and sales both worked hard to find the right car and a fair interest rat which raised my trust factor tremendously. The trade-value was fair. Finance and sales both worked hard to find the right car and a fair interest rate for financing. Next Classic will be the first stop when I replace my other car. More
I couldn't have been happier with the quick response for David on my search for my White HHR panel. I sensed that he was going get me the car I was looking for at the best price I could expect. I also liked David on my search for my White HHR panel. I sensed that he was going get me the car I was looking for at the best price I could expect. I also liked the no hassle approach after I decided to purchase the vehicle from their business manager. They offered additional undercoating etc., but I never felt pressured to purchase it like I have been from other dealers in the past. It was a good experience and I would look to the dealership for my next car. More
I had a great experience working with Richard. Very nice and explainable. I recommended a co-worker of mine to him and he also purchased a vehicle. He was very sincere and honest, and I know I plan on doing and explainable. I recommended a co-worker of mine to him and he also purchased a vehicle. He was very sincere and honest, and I know I plan on doing business with him in the future, and will recommend him to all of my friends. More
My wife and I were treated very well by all. The people we worked with were helpful & knowledgeable and answered any questions we had. I do feel the dealership could have came down more in the price, but I we worked with were helpful & knowledgeable and answered any questions we had. I do feel the dealership could have came down more in the price, but I did agree to it & didn't want to go elsewhere. I also feel that I was sold an extended warranty that I didn't really want. More
The Classic Chevrolet solicited my business, inviting me to shop for a car on their lot. I was a costumer at another dealership in the area, but decided to shop around. The dealership that I have done busin to shop for a car on their lot. I was a costumer at another dealership in the area, but decided to shop around. The dealership that I have done business with before treated me fair and honest, in my opinion, and they helped me out when I needed it the most. The sales team at Classic was great! Jason the manager worked on the pricing and Ken put me into a great car from the pre owned lot; Ken is from the new car sales lot, but helped me anyway... thanks! I was asked to come in the next day to do a resigning with the finance manager- terrible experience! I had a question concerning my total payment including my warranty. I purchased the premium package and had spent, what I felt, was a lot of money at the dealership. The finance manager, Mary, went from friendly to irate and scolded me like a child in front of one of her staff. Afterwards, I ask her staff what that was all about and he told me that he had never seen anything like it! I called customer service to complain, they took my information and told me that someone would be getting back to me. I called three days later, not having heard from anyone, customer service told me the first of the following week someone will have an answer for me. It has been 16 days since my inexcusable experience at Classic Chevrolet and not one apology. I apologize to the wonderful sales team, but I say stay clear of a dealer that takes a large sum of money from a person, and then treats them very disrespectfully. I will not recommend their services to anyone I know. I can assure you that I will be taking my car to the dealer down the road for service- they have always treated me with respect! More
I live in omaha and would recommend anyone looking for a good new or new car to go see them. I want to thank Ryan for ever thing he did. He in my opinion went over above any sales man have ever delt with in good new or new car to go see them. I want to thank Ryan for ever thing he did. He in my opinion went over above any sales man have ever delt with in the past. Thanks again for all your help and kindness . Tonya B. More
This was my first time buying anything at Classic Chevy but certainly won't be the last. The salesman was very knowledgeable about the vehicle and very professional when it came time to bargain on the pric but certainly won't be the last. The salesman was very knowledgeable about the vehicle and very professional when it came time to bargain on the price. Overall it was probably the best experience I've had at a dealer ship and would recommend them to anyone! Thanks again Roy and everyone at Classic for the great deal on a great truck! More
Randy was GREAT. About a year ago I went the used car department and Randy helped me. I told him what I was looking for and told him to keep a lookout if something comes in. Over the year he showed me department and Randy helped me. I told him what I was looking for and told him to keep a lookout if something comes in. Over the year he showed me several car but nothing worked till yesterday. Found the right car for the right price. Randy should be the poster boy for tenaciousness an a example to the other reps to keep at it... More
My wife and I were in the market for a new car, but were unable to get financing for a vehicle because of recent unemployment and bankruptcy. Ryan asked what we were looking for, made a few suggestions, an unable to get financing for a vehicle because of recent unemployment and bankruptcy. Ryan asked what we were looking for, made a few suggestions, and had a vehicle which met our needs(even though it wasn't new), was in our price range, and was able to find a lender for us. I would definitely do business with them again and recomend them to anyone looking to be treated well, and not taken advantage of. Good Job, Ryan. Keep up the good work. More
We were very pleased with our service at the dealership. They were all very friendly and answered all of our questions. We would have liked to have had the price come down a little bit, but, they worked wi They were all very friendly and answered all of our questions. We would have liked to have had the price come down a little bit, but, they worked with us to make us satisfied. Our overall expereince was great! We love our new car. Thank you. More