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Eddy's Toyota of Wichita

Wichita, KS

3.6
632 Reviews

7333 East Kellogg

Wichita, KS

67207

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632 Reviews of Eddy's Toyota of Wichita

April 13, 2022

Nicole Kennedy did an excellent job. She was very professional, courteous and customer focused. I will ask for her on my next visit. Thanks for asking. More

by dantux
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Kennedy was my service attendant
Apr 14, 2022 -

Eddy's Toyota of Wichita responded

Hi Dantux, we are delighted to hear you enjoyed working with Nicole! Thank you for trusting us with your service. We look forward to working with you again for your next service at Eddy's Toyota! We truly appreciate the kind review! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

April 13, 2022

It has a very courteous staff and they are very helpful. All of my needs were met. More

by Rwaner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry West
Apr 14, 2022 -

Eddy's Toyota of Wichita responded

We love to hear that, Rwaner! We are glad that our service team was able to help you out! Helping our customers in a friendly and timely manner is always our goal, and hearing that we lived up to that goal is very encouraging. Thank you for sharing! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

April 06, 2022

Great services and great customer service except the oil change technician. He neglect of duties in checking tires pressure and windshield on this last visit. Even though on the paperworks was check as che More

by teelee5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service technician’s name are not on this list and needs to be listed. He needs to do a better job and not neglecting of duty and gets paid. Failed to check tires pressure, windshield, and rotate tires as stated/charge for.
Apr 06, 2022 -

Eddy's Toyota of Wichita responded

Hi Teelee5, we are you glad you had a good overall experience with us. Thank you for the feedback. We are always striving to do better and have passed your review on to our management team. If you would like to discuss you experience further, please call Ashley, our Customer Relations Manager, at 316-652-2212. Thank you for trusting us with your service! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

April 03, 2022

Justice and his team were very helpful and patient with me as a first time buyer! More

by dalton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justice Delarosa, Craig Crafton, Nick Ford
Apr 04, 2022 -

Eddy's Toyota of Wichita responded

Hi Dalton, we are delighted to hear that you had an amazing first car-buying experience with us. We are glad you enjoyed working with Justice and the rest our team. All of us at Eddy's Toyota appreciate your business and wish you the best in your new ride! Congratulations! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

March 24, 2022

They are always friendly to me as a customer and their waiting room is nice! More

by btrflyspirit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole
Mar 25, 2022 -

Eddy's Toyota of Wichita responded

Hi btrflyspirit, thank you so much for the five-star rating! Thank you for your business - we know you have a choice! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

March 21, 2022

Awesome dealership that alway take great care of my vehicle and the price is great considering all of the free extras I get. More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry West
Mar 22, 2022 -

Eddy's Toyota of Wichita responded

Hi Terry, thank you for leaving a glowing review! It was our pleasure to help, and we look forward to working with you again for your next service! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

March 19, 2022

Told service rep that the mass flow sensor was changed twice and was still getting check engine light. And they changed it again. Did not make 20 miles before light came back. Took back to dealer and was More

by Goose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry West
Mar 22, 2022 -

Eddy's Toyota of Wichita responded

Hi Goose, we would like to extend to you our most sincere apologies regarding the recent issues you had with our service rep. Thank you for bringing this to our attention. We would greatly appreciate the chance to make this right. If you would be willing to talk further, please call our Customer Relations Manager, Ashley, at 316-652-2122. We look forward to hearing from you soon. Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

March 18, 2022

Great job by our salesman Justice! He was patience and met all our needs! Thank you! More

by msanders1912
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justice Delarosa
March 08, 2022

Thank you guys great job getting me the vehicle we wanted quickly and very efficiently More

by gavin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justice
Mar 09, 2022 -

Eddy's Toyota of Wichita responded

Hi Gavin, we are delighted to hear that our team was able to help you find your perfect vehicle. Thank you so much for the kind review. All of us at Eddy's Toyota are grateful for your business and wish you the best in your new ride! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

March 07, 2022

It’s nice but the cost of service is way to high especially the quote I was given More

by 9thwondertony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry West
Mar 08, 2022 -

Eddy's Toyota of Wichita responded

Hi 9thwondertony, thank you for your feedback. We're sorry you weren't pleased with the cost of service. We would like to take the opportunity to speak with you and learn more about your visit. Can you call our Customer Relations Manager, Ashley, at 316-652-2122? We look forward to hearing from you. Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

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