Eddy's Toyota of Wichita

Definition of sleazy salesmen. Low-balled my trade-in. Tried to get $5k above MSRP. Refused to honor Toyota's financing and new grad offers. Hard hit to my credit after explicitly Low-balled my trade-in. Tried to get $5k above MSRP. Refused to honor Toyota's financing and new grad offers. Hard hit to my credit after explicitly saying they were just ''checking my pre-approval'' and promising it would not affect my credit. Refused to communicate over email, got our appointment date wrong, and kept blowing up my phone. Only thing that went right was that I got to test-drive a similar car. More

It's pretty sad when the very 1st nice vehicle you buy is your 1st experience with a car lot. Eddy's Toyota in Wichita and they knowingly sell you a xxx. I have paid more in trying to get the truck right the your 1st experience with a car lot. Eddy's Toyota in Wichita and they knowingly sell you a xxx. I have paid more in trying to get the truck right then I have made in payments. My dream truck, something that I always wanted and. And now I get to make payments to a mechanic and spend the little I have in savings to buy an old junker like I've always had all the while still making new car payments. More

I’m so excited! Have not had a new Toy for over 20yrs! Toyota is a Grand vehicle I compliment Eddys Team. Jim Lowe and Taryn for Sure!!! They were kind and profess Have not had a new Toy for over 20yrs! Toyota is a Grand vehicle I compliment Eddys Team. Jim Lowe and Taryn for Sure!!! They were kind and professional and fun to deal with. Attentive is a good word! I’m buying from the same people I did 21 yrs ago!!! That’s a grand story in itself. I trust them and I trust Toyota vehicles. Cannot go wrong if you buy one🥰 More

From start to finish everyone that we worked with at Eddy’s Toyota was wonderful! I absolutely recommend Harrison and Randy to anyone. They found us the perfect vehicle that matched our needs as well as Eddy’s Toyota was wonderful! I absolutely recommend Harrison and Randy to anyone. They found us the perfect vehicle that matched our needs as well as our wants within our budget. They listened to us and made sure that we were taken care of! More

Was very happy with my trade-in value. I can't believe I was able to get a new car for under $300/mo payment and enjoyed the entire process from start to finish with Jim and his team. Was I can't believe I was able to get a new car for under $300/mo payment and enjoyed the entire process from start to finish with Jim and his team. Was in and out in 3 hours which I consider great for test drive, trade-in, and paperwork. Will purchase again from here. More

I had a bad experience with Brad. He makes you feel bad if you don't buy additional packages. He made up a story about how his Tundra needed a motor replaced for the car seat and it w He makes you feel bad if you don't buy additional packages. He made up a story about how his Tundra needed a motor replaced for the car seat and it was going to cost him $1,800 to fix. Brad told me the additional packages he purchased saved him $1,800. I declinced the additional packages. Brad, immediately was salty. He kept asking where the money came from. As far as I'm concerned, the money came from the bank in a form of a check. Brad also said "I hope you like the car when it's more expensive." He said this because I declined his packages. He definitely ruined the car buying experience. The dealership should consider making changes. First, get rid of Brad. Second, listen to their customers. For example, the sales person sells me a car for $30,000 out the door. I will pay $30,000 out the door. I don't want to see or talk to Brad. I definitely don't want to go in his rat hole office. I have purchased vehicles before Brad worked there. I know what it's like to purchase a vehicle. I want everyone to know my experience at Eddy's. Most likely there won't be any changes. We can only hope for the best. More

Try to look at a used vehicle the sales man his boss were both very rude and dismissive both very rude and dismissive More

Scheduled two things to do in one day, got to Eddy’s early they got us in to Service Department didn’t make us wait till our time. We live west of Wichita by getting us in early to Service Department we early they got us in to Service Department didn’t make us wait till our time. We live west of Wichita by getting us in early to Service Department we made it home before dark when the deer start moving around. More

You ran my credit report without my authorization and I was not even at the office when it was ran. I want answers and this fixed on my credit report. I took a hard hit inquiry for something I did not auth was not even at the office when it was ran. I want answers and this fixed on my credit report. I took a hard hit inquiry for something I did not authorize you all to run, I was not even physically present. Unethical and very dishonest! More

The service department was fantastic. Very prompt and very courteous. Very good at explaining things. Very prompt and very courteous. Very good at explaining things. More