Eddy's Toyota of Wichita

Positive Experience. I purchased a 2014 Toyota FJ. I had been looking for a while with no luck finding exactly what I wanted. Met with Becky and took a test drive but not I purchased a 2014 Toyota FJ. I had been looking for a while with no luck finding exactly what I wanted. Met with Becky and took a test drive but not the model I was looking for. . Becky kept me updated on what was coming into their lot, and my vehicle finally showed up. No pressure, just helping find what I wanted. Financing was smooth, and received a generous offer on my trade-in. Very pleasant experience. I will be back. More

new car purchase My husband and I both purchased 2 vehicles ( 2013 Corolla, and a Toyota Highlander) from Eddys in 2013. We have gotten excellent service every time we My husband and I both purchased 2 vehicles ( 2013 Corolla, and a Toyota Highlander) from Eddys in 2013. We have gotten excellent service every time we have been in. I went to the dealership for an oil change, and left driving a rental because I ordered the 2014! How did this happen? I was walking through the lot waiting for my car when Jacob walked up, introduced himself, and asked me if he could be of assistance. I explained how I was just walking through the lot while I was waiting for my car, and one thing lead to another and before I knew it, I was sitting in a new 2014 Highlander, and then all of a sudden I found myself passing papers! Amazing how one can go in for an oil change and walk out owning a new vehicle! lol!!! Jacob is a nice young man, very knowledgeable about his job. He is friendly and out going which are nice traits to have with the business he is in. I see him as the kind of man that Eddys Toyota is very blessed to have as an employee. I would also like to add that we brag about the service that we get at Eddy's. We recently purchased a car in Massachusetts for my father in law, yes a Toyota Corolla, my father in law gets the oil changes, but not the car wash. We thought that was standard service with Toyota, but found out that it is only at Eddys! Thank you for the excellent service! More

A Change for the Better Originally, was bringing Husband's 2013 Prius in to address a recall. While in the service lounge area was approached by Jason Roberts. Jason polite Originally, was bringing Husband's 2013 Prius in to address a recall. While in the service lounge area was approached by Jason Roberts. Jason politely asked my reason for being in the lounge area. Our conversation was easy and no pressure as we discussed cars and my interest in the Highlander . Jason listen, encourage and suggested a test drive w/o any hassle. Test drive was at ease as well as the conversation. No pressure. This is a complete turnaround from 2007 when my husband and I approached an Eddy's Toyota salesman in the lot inquiring about a new Camry and Prius. The sales man was rude said "take a look, the stock is pretty low" and walked away. After writing to Toyota to express our displeasure w/ the 2007 Eddy's Toyota salesman we bought our first and second of three Prius's at Emporia Motors, Emporia, KS as they seemed very glad to sell a car and work with us. Dec 2012, my husband wanted to trade in the 2007 Prius and decided to give Eddy's Toyota, Wichita a try as we live in Wichita. I refused to attend the sales attempt remembering the sales man in 2007. My husband was extremely please with visit he had with Eddy's Toyota and the ease of working a sale. He said that has certainly been a change in attitude at Eddy's Toyota. He bought a 2013 Prius. I have to agree, that the Sales and Service Center are exceptional. Both the sales and service center were busy and all still the staff were very attentive. It gets better. After agreeing to the sale, was waiting in the area for the Finance portion of the visit. Troy Werts approach a woman sitting next to me expressing that he was concern that she had been in the waiting area. She replied that she was still working an issue and was doing fine. I thought that was considerate as Troy could have easily have by passed the customer as some employee's issue. After a brief wait of 3 minutes, Troy Werts approached me, introduce himself and said it was time to discuss the financial options for purchasing the car. Troy knows his job very well, provided excellent options based on my needs and plans, provided excellent explanations and made it easy to compare and determine which options were best for me. It was all very easy and again no hard sales pitch. Amazing. Jason wrapped up the sale w/ an explanation of the car, assistance in setting up connections to my Iphone, and making sure I had all my questions answered. At no time was there a hard sale. The sale was very friendly, hassle free and low key. You would have thought I was the only customer and they had all the time in the world to speak with me. It was a great experience and I would recommend Eddy's Toyota to any one. More