Eddie Tourelle's Northpark Nissan

DO NOT BUY A CAR FROM THIS DEALERSHIP. RUN DO NOT WALK TO ANOTHER DEALER!! I purchased an Audi A4 convertible on August 10, 2012. While doing the paper work the salesman took the vehicle around back to TO ANOTHER DEALER!! I purchased an Audi A4 convertible on August 10, 2012. While doing the paper work the salesman took the vehicle around back to have it delivery detailed. While working on the paperwork the salesman came in to tell me that the top would not go up but we could finish the paperwork and they would have the top fixed. They sent me home that night in a car off the lot. I was called the next day and told it was fixed. I drove there (over an hour away) and picked up my "fixed" car. That evening the top would not go up again! They had me bring the car back to bring it to Audi New Orleans. They lied. They brought it to another repair shop. After two weeks they called to say the car was fixed again. I picked up the car and the next day the top would not go up again! I've now been waiting for 3 weeks for my car to be repairTed and was supposed to pick it up today and was told that they ordered the wrong part and it would be 4 or 5 more days. This car has never been brought to the Audi dealership as promised to be repaired by experienced Audi technicians. They didn't even fix the other items on my list of items to be repaired in my contract. I've learned a very big lesson with this purchase. More

Dealership Staff was Courteous, Friendly and Professional. Service was prompt. I would recommend visit to Northpark for New/Used Vehicles to Friends/Associates. I look forward to visiting the d Professional. Service was prompt. I would recommend visit to Northpark for New/Used Vehicles to Friends/Associates. I look forward to visiting the dealership again. More

We have purchased many vehicles here, throughout the years - sales staff is excellent (mainly worked with Hyundai staff), but Hyundai service is very POOR. Have been to other dealerships in the area, f years - sales staff is excellent (mainly worked with Hyundai staff), but Hyundai service is very POOR. Have been to other dealerships in the area, for service work, and Hyundai seems to have poor service throughout the area (techs with bad attitudes, undersized service dept's., they don't honor Hyundai warranty unless they HAVE to, don't fix chronic problems - usually one or two chances, then they leave you hanging). Sales staff is very good, though - quick to respond, usually helpful with trades, processes sales quickly, etc. More

Salesman was good. The manager Rick was flipping out screamin at another salesman on the showroom really just berating the guy. VERY LOUDLY, totally inappropriate. And my two kids could have done withou screamin at another salesman on the showroom really just berating the guy. VERY LOUDLY, totally inappropriate. And my two kids could have done without the f-bombs they learned that night. Who does that? Service dept is great tho. More

I have been dealing with th is dealership for the past 7 years. Ken has been my salesman as long as I can remember. He never gives up and makes sure I was happy with my decision. If you are looking for a years. Ken has been my salesman as long as I can remember. He never gives up and makes sure I was happy with my decision. If you are looking for a Nissan, go visit Ken. I recently bought the Nissan Rogue and Im very happy with my decision. It's comfortable, dependable, great on gas, and has enough room for me and my family. More

The best car buying experience ever. The people and the The best car buying experience ever. The people and the dealership was Head and shoulder above the rest. I visited 3 local Nissan Dealerships befor The best car buying experience ever. The people and the dealership was Head and shoulder above the rest. I visited 3 local Nissan Dealerships before Going to Northpark Nissan. Christian was by far The best salesperson he knew the cars, and was honest And up front and honest. More

I just bought a car from Northpark Nissan and i feel that it was the best car buying experience i've ever had they were extreamly friendly and they were mindful of my time I feel that i got a great deal and it was the best car buying experience i've ever had they were extreamly friendly and they were mindful of my time I feel that i got a great deal and my salesman has checked up on me just to make sure i didn't have any questions i would recommend them to everyone!!!! More

This dealer LIED. I called them to see if a car that was on the internet was still available because I was going to drive 2 hours on way to see it. I was told that they had a few vehicles with that price an on the internet was still available because I was going to drive 2 hours on way to see it. I was told that they had a few vehicles with that price and same options. About 4 hours later I arrived and was told that particular vehicle was sold, but they had another for the same price. Well the other was not the same, it was a 2 wheel drive instead of an all wheel drive, but I drove it and liked it. They wouldn't tell me how much right away, but when they told me it was $2500 more than the other one with more options. Then they really low balled me on my trade. I highly suggest that no one believes anything that they tell you and don't drive 2 hours to go over there. More

Bought a BMW convertible. The salesman had no knowledge of the car. The salesman didn't even know how to open the top, or apparently, how to read a manual. The salesman broke an interior piece trying to of the car. The salesman didn't even know how to open the top, or apparently, how to read a manual. The salesman broke an interior piece trying to fix the top. The salesman sent the car to a German Car repair shop, so that they could tell him to "read the manual". It was an embarrassingly stupid event for this dealership. The salesman tried all the sleazy car tactics to keep me from getting a proper inspection on the car. When I was going to walk, the SALESMAN SIGNED A DOCUMENT AGREEING TO PAY FOR ANYTHING FOUND WRONG IN AN INSPECTION. $500 OF PROBLEMS WERE FOUND, AND INSPITE OF THE DOCUMENT, THEY JUST GAVE ME THE RUN AROUND AND DIDN'T PAY. 1. UNKNOWLEDGABLE. 2. SLEAZY CAR TACTICS LIKE, "MAYBE THIS CAR IS TOO MUCH FOR YOU, IT TAKES A M-A-N TO OWN THIS CAR. AND MOST OF ALL. 3. DEALER CHEATED ME OUT OF $500. More

Terrible sales person. Sent the following request to Terrible sales person.<br><br><br>Sent the following request to Stan Richardson on 12/28/04:<br>Please reply with your best quote for the following cr Terrible sales person.<br><br><br>Sent the following request to Stan Richardson on 12/28/04:<br>Please reply with your best quote for the following criteria:<br> <br>Nissa Sentra Base model<br>Automatic transmission<br>Air<br>AM/FM CD or Cassette<br>"nothing more"<br><br>Stan Responded with:<br><br>Faith,<br> <br>Here is an update on the base model Sentra 1.8 search.<br> <br>In stock for immediate delivery: Stock #478868 - 2005 Cloud White 1.8 Sentra with Convenience Package (CD stereo and A/C) MSRP14,600.00 dealer invoice $13,819.00 minus $2,500.00 your price $11,319.00.<br> <br>Stan Richardson<br>Internet Director<br>Northpark Nissan/Hyundai<br>985-502-4636 cell<br>888-350-0079 toll free<br><br>Now, when we went to purchase the car, Stan was not there as he stated 1 hour earlier that he would be there. The General Manager, inform us that he would assist us. After about 30 minutes of so, we learned that the quote was for a manual transmission. Therefore, we needed to pay an additional $1200 for automation. I explained to the general manager that I didn't make the mistake & should not have to be held responsible. Instead, we went to another dealership to purchase the car. Terrible customer service from this dealership.<br> <br>Faith Dunn More