Ed Napleton Acura

my recent visit Oscar provided me excellent service, he was very knowledgeable and informative. I was unsure of what car I wanted but Oscar helped me make a great cho Oscar provided me excellent service, he was very knowledgeable and informative. I was unsure of what car I wanted but Oscar helped me make a great choice, thank you Oscar!!!! More

Amazing service Great experience! Oscar was very knowledgeable and didn’t make me feel pressured. He made sure to answer all my questions. The process was fun and eas Great experience! Oscar was very knowledgeable and didn’t make me feel pressured. He made sure to answer all my questions. The process was fun and easy! Thanks Oscar! More

Great experience! Went into looking to purchase a vehicle and Oscar Nunez standee out from others. He was not pushy and made the purchase of my mdx smooth and easy Went into looking to purchase a vehicle and Oscar Nunez standee out from others. He was not pushy and made the purchase of my mdx smooth and easy More

Worst experience ever I took my car in for an oil change and asked to check a noise coming from the front wheels and the first thing I hear is we'll if it's not cover by th I took my car in for an oil change and asked to check a noise coming from the front wheels and the first thing I hear is we'll if it's not cover by the warranty you will have to pay for the diagnostic part of it now I can understand this if my car had over 60k or was was older than 5 year's but my car is only 3 years old and 24k miles on it should have even heard a comment like that but like always every time I need something from them they always have the same attitude last Time I had them check a noise the answer was we didn't find anything Also when my car had 50 miles on it it idle poorly and their answer the car it supposed to do that all kia Rio idle like that my 17 year old acclaim idle better but that's what I get for buying a Kia So I find my self venting sweating and xxxxxxxx no at anyone in particular just venting in a loud voice when the service manager has the odassydy to say well if you don't like it you can take your car somewhere else And start repeating what I had swear well I'm glad to know that The manager the one you go when there is a problem has that attitude toward the customer I will understand if my comments where directed at The service representative but they were not and they were not directed at The manager he overhead With that been said my car still idles like crap in The morning and still makes a clunk noise when i pull out when I'm parked and now a squeek when I drive with that been said the manager is right if I don't like it I will take my car somewhere else it's a shame that my buying experience was crappy and now the service part of it I really regret this car and I feel that I should have done More research before buying I'm contemplating selling this vehicle and getting something else because if I have to deal with crap like this every time e need service is it really worth it? More

Horrible Service Department I purchased my MDX here in 2011. However, when I called for help, I went thru so many different answer machines but still did not get any help. I call I purchased my MDX here in 2011. However, when I called for help, I went thru so many different answer machines but still did not get any help. I called the day before and left a voice message, no one call me back. I called again the follow day several times, went thru so many answer machines but did not get any call back. No one at the service department picks up the phone. I called and spoke with the operator and she told me that the service department and finance department are busy because of the end of the month. This is the most horrible excuse that I have every heard. Very Disappointed! More

Trading and Purchasing a Vehicle Starting with Erik he was very efficient from the very first email. In addition, Andre Jennings was amazing as well, from the moment I pulled up, I w Starting with Erik he was very efficient from the very first email. In addition, Andre Jennings was amazing as well, from the moment I pulled up, I was instantly greeted with a smile and a very firm hand shake. Andre made my experience very comfortable and was able to put me at ease. ( we all know car buying can be a very stressful experience). If you are in the market I highly recommend these guys not only will they take care of you, but you will drive off with the car you desired. Thank you Erik and Andre! More

Very Friendly Staff Felt very comfortable shopping around here. I will definitely reccomend to my family and friends. Thanks Marta!!! See you guys in the future for sure. Felt very comfortable shopping around here. I will definitely reccomend to my family and friends. Thanks Marta!!! See you guys in the future for sure. More

The best ever!! Logan is awesome would never have expected to enjoy buying a car at a dealership like I did today! This place has the best deals ever and they do not Logan is awesome would never have expected to enjoy buying a car at a dealership like I did today! This place has the best deals ever and they do not wack you with fees like everyone says they do. More

Great experience in car buying!!! A few weeks ago, my family went at the Ed Napleton Acura to look for a car and the customer service we received from every person we talked with, it w A few weeks ago, my family went at the Ed Napleton Acura to look for a car and the customer service we received from every person we talked with, it was beyond amazing. Everyone was very friendly and professional. They showed us so many options and when we found a car that meets our needs, they worked their best to make it reasonable for us. In this dealership, they give you the feeling that everyone works together and they do beyond their best to make the whole experience very comfortable. We started with Wislon, but he had a call and Marta took over and worked with us the whole deal, while Connor helped us with the financing of the car. We spent a few hours there until everything was finalized, and it was almost 3:00 pm when they ordered pizza for lunch for the employees. They were so kind, that they brought some pizza to share with us while we were waiting there. Marta, did such a great job explaining everything and made sure we were happy with our choice. I would strongly recommend this place when you are looking for a car. Marta, once again, Thank you! More

Great Experience Had an awesome experience buying my RDX. Wilson was my salesman. He was super friendly, willing to deal, explained everything thoroughly, and got me o Had an awesome experience buying my RDX. Wilson was my salesman. He was super friendly, willing to deal, explained everything thoroughly, and got me out the door in time for dinner. Will definitely come back when I'm in the market again. More