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Ed Napleton Acura

Elmhurst, IL

4.6
774 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive. If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont. Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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745 West Lake Street

Elmhurst, IL

60126

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Showing 774 reviews

August 18, 2020

Can't say enought great things about salesperson Wade Qin and the whole experience at Napleton Acura! I test drove an RDX at Napleton, I talked about my motivation and background with Wade and he suggested More

by NewMDXowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elton/Elden in the finance office--also great.
Aug 20, 2020 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! We appreciate you choosing Chicago-land's #1 Acura Dealership!

August 18, 2020

Straight and to the point. Very helpful and knowledgeable. Got me through the process as quickly as possible with any headaches. Very grateful for his help. More

by mconran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Aug 20, 2020 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Mconran! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! Regards, Jon Quach Director of Customer Relations Napleton Imports 630-234-4508 Jquach@napleton.com

August 15, 2020

I went in to purchase a bmw x1 2017 the price on the car was 26,995 I confirmed the price on the car before I got there to test drive the car the test drive went well my first sales guy was harris very nic More

by Latoya1
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Aug 18, 2020 -

Ed Napleton Acura responded

Latoya1, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (630) 941-4300 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership. Regards, Jon Quach Director of Customer Relations Napleton Imports 630-234-4508 Jquach@napleton.com

August 11, 2020

I came to Ed Napleton Acura and purchased my 2017 Mini Cooper Clubman and I couldn’t be happier! Thank you Willy for your professionalism and hard work I truly appreciate it! Thank you so much and not to More

by Olga_motzer
Recommend Dealer
Yes
Employees Worked With
Willy
August 08, 2020

Andre Jennings Sr. was a great sales representative! He was so dedicated to helping us choose the right car at a reasonable price. I’ll come back again. More

by A.cv0622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Aug 10, 2020 -

Ed Napleton Acura responded

We're glad to hear our Staff took such great care of you, A.cv0622! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care! Regards, Jon Quach Director of Customer Relations Napleton Imports 630-234-4508 Jquach@napleton.com

August 08, 2020

I got help right away as I entered the parking lot. Andre Jennings Sr. Was the first to greet me and my wife. We had a great experience. More

by Riverajohnny759
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Aug 10, 2020 -

Ed Napleton Acura responded

We're glad to hear our Staff took such great care of you, Riverajohnny759! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care! Regards, Jon Quach Director of Customer Relations Napleton Imports 630-234-4508 Jquach@napleton.com

August 01, 2020

Thank you Matt for a great deal on my Porsche Macan!! I will definitely be back for another and will refer Ed Napleton Acura and Kia to my friends and family!! More

by Erol3105
Recommend Dealer
Yes
Employees Worked With
Jose
Aug 03, 2020 -

Ed Napleton Acura responded

Erol3105, we appreciate you choosing Ed Napleton Acura! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Our team is available should you require any extra help. Regards, Jon Quach Director of Customer Relations Napleton Imports 630-234-4508 Jquach@napleton.com

July 25, 2020

I live out of state and tried to purchase a Jeep from this dealer but they didn’t have the decency to even return my calls. I called on a 2018 Jeep Trackhawk the day it posted & was told it hadn’t arrive More

by George
Recommend Dealer
No
Employees Worked With
Elizabeth Guzman
Jul 26, 2020 -

Ed Napleton Acura responded

George, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to us at (630) 926 7131 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership. Regards, Disa DeGrazia Ed Napleton Acura Customer Relations Manager 630 926 7131 disa.degrazia@napleton.com

July 24, 2020

Came into Napleton looking at a used car and ended up buying a brand new car. Wade was great and easy to work with . I would recommend him and napleton to anybody. More

by Tommyd1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade
Jul 25, 2020 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Tommyd1107! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards Disa DeGrazia Customer Relations Manager Ed Napleton Kia 630 926 7131

July 23, 2020

Napleton Acura, David was wonderful to work with. I really appreciated his honesty and the fact that he was not pushy at all! I really enjoyed dealing with him! More

by T.olsen57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jul 25, 2020 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, T.olsen57! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Disa DeGrazia Customer Relations Manager Ed Napleton Kia 630 926 7131 disa.degrazia@napleton.com

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