Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ed Napleton Acura
Elmhurst, IL
775 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive.
If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles.
Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont.
Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 775 reviews
September 12, 2020
Thank you Victor for all your help! I love my new Acura Rdx!! If you are looking for great deals and excellent customer service go to Ed Napleton Acura you won't be disappointed. Rdx!! If you are looking for great deals and excellent customer service go to Ed Napleton Acura you won't be disappointed. More
by rose_rosie1
September 12, 2020
Mr.Andrew Jennings fue may amable ,servicial y sobre today las cosas muy entendido con mi situacion le estoy muy agradecida por todo el esfuerzo q hizo para q yo lograra tener el carro q necesito tanto today las cosas muy entendido con mi situacion le estoy muy agradecida por todo el esfuerzo q hizo para q yo lograra tener el carro q necesito tanto en estos momentos le doy las gracias a el y sobre todo a Kia en Napleton Kia en Elmhurst exelente servicio More
by aracellymenendez2015
Employees Worked With
Andre Jennings
September 10, 2020
Thank you to Marta and staff at Ed Napleton Acura. Went in looking at a pre owned and ended up purchasing a brand new RDX! You made it affordable and I couldn’t resist! Thank you for all your help in looking at a pre owned and ended up purchasing a brand new RDX! You made it affordable and I couldn’t resist! Thank you for all your help More
by ralu_bvb
September 08, 2020
Jose was a great help in getting me my brand new 2021 RDX. I couldn't be more happy with my purchase and with my experience! Thank you so much to Jose and the rest of the Ed Napleton team! RDX. I couldn't be more happy with my purchase and with my experience! Thank you so much to Jose and the rest of the Ed Napleton team! More
by Holymileymaceroni
Employees Worked With
Jose Aguilar
September 04, 2020
Traded in 2017 Chevy for a new lease on a 2020 MDX, Saleman was great but the dealership as a whole was very disappointing. This dealership drug it’s feet on paying off the car I traded in so now in th Saleman was great but the dealership as a whole was very disappointing. This dealership drug it’s feet on paying off the car I traded in so now in the middle of a home refinance, I get a 50 point deduction on my credit report. Tried dealing with a manager several times and after being told my car was paid off and that I wouldn’t have any issues, Here we are. My previous car loan said I’m responsible for late payments and they will not repair the credit because they said it’s the dealers fault. I’m thankful that my father in law is a lawyer because he’s sending a letter Monday. Stay away from this Dealer and if you don’t, watch your credit report. Very shady guys More
by JoeM
Employees Worked With
September 01, 2020
Bought a used car from them. The process was fairly simple and the sales girl Marta was a joy to work with! Thanks Ed Napelton! simple and the sales girl Marta was a joy to work with! Thanks Ed Napelton! More
by Majx75
August 30, 2020
I spent all my Saturday there for them to tell me I needed a co-signer. Wow. I went to another dealer and got what I really want without all the extra they were trying to sell me. I even called them du needed a co-signer. Wow. I went to another dealer and got what I really want without all the extra they were trying to sell me. I even called them during the week to see if they had a update. I don’t know if they really wanted to sell the truck. More
by E.venegas82
August 28, 2020
I had the pleasure of working with Logan as my sales person as well as a person who work with me and learning how to use the Acura. I have to give him 10 out of 10. The man is amazing. You cannot find a person as well as a person who work with me and learning how to use the Acura. I have to give him 10 out of 10. The man is amazing. You cannot find anyone better than he is. More
by hreinglass
Employees Worked With
August 23, 2020
I was looking for a car, so I got to Ed Napleton. Adam really helped me a lot and putted me in the right direction. Thanks to him now I own my first car! really helped me a lot and putted me in the right direction. Thanks to him now I own my first car! More
by Jmartinezmatias
Employees Worked With
Adam
August 23, 2020
It was a horrible experience we ever had in car buying. I thought i found the best deal until i realized it at home that the price of the car we bought was over $6,000 of the price we agreed. Unable to adju thought i found the best deal until i realized it at home that the price of the car we bought was over $6,000 of the price we agreed. Unable to adjust the price because unfortunately we signed the contract😭😭😭. In fairness they gave us some free services but still not enough. Feel cheated. More
by armrac2
Employees Worked With
Mike
