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Ed Napleton Acura

Elmhurst, IL

4.6
774 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive. If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont. Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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745 West Lake Street

Elmhurst, IL

60126

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Showing 774 reviews

January 31, 2022

Just got my first in US from here, Wade is very patient help me to find out my first car More

by Star Li
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Ed Napleton Acura responded

Star Li we are so happy for You. Congratulation on your first car. We hope you will have safe travels. Please feel free to reach out with any questions you have. We are here to help in anything we can. Thank You again for your business. Regards, Marta Nilles Customer Relation Manager Ed Napleton Acura/Kia 630-782-9300 x2358 marta.nilles@napleton.com

January 31, 2022

Good service good place!Thanks Wade helping me to get a new car!You are so nice! More

by Jing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2022 -

Ed Napleton Acura responded

Hi Jing, congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. If you have any additional questions about your new vehicle, we will be more than happy to assist you! We appreciate you choosing Chicago-land's #1 Acura Dealership!

January 27, 2022

**MODIFIED REVIEW** First off Disa is the real deal. She is PERFECTION! This company needs to give her a raise, bonus and free car. She went above and beyond for me. When I first went in the store it was no More

by dust2400
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin, Nate, Matt, Disa, Wade
Jan 29, 2022 -

Ed Napleton Acura responded

Dustin, I can not thank you enough for giving me a chance to regain your trust in our business. Customer satisfaction is our #1 priority and as I mentioned to you during our conversations I am always here for you. I hope you enjoy your new MDX and thank you again for the opportunity to earn your business. My Best, Disa DeGrazia Customer Relations Manager Ed Napleton's Acura/Kia 630 782 9300 x2339 disa.degrazia@napleton.com

January 25, 2022

Just got my new Rdx from, first time buying from here, very nice people, definitely will be back for my new mdx next time More

by Paul C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Ed Napleton Acura responded

Paul C, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Reagrds, Julissa Varela Customer Relations Manager Ed Napleton Acura/KIA Elmhurst 630-941-4300 Ext 2339 julissa.varela@napleton.com

January 17, 2022

This is our second purchase from Napleton Acura and Wade Qin. Wade along with his sales manager and team were nothing but exceptional and very professional! They listened to our needs and wants and made t More

by thayslette0912
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitko Kadric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

thayslette0912 responded

I wrote a nice review of your dealership.

Jan 19, 2022 -

Ed Napleton Acura responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen.We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.Thank you again for choosing Ed Napleton Acura and we hope to see you again! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 Ext 2339 julissa.varela@napleton.com

January 13, 2022

This is my 2nd purchase from Napleton in Elmhurst and the team is always fantastic! I traded my Range Rover for a Porsche with Marco. He was very fun and professional to buy from! I said it 2 years ago aroun More

by Candace J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Morales
Jan 14, 2022 -

Ed Napleton Acura responded

Congratulation Candace J! We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! If there is ever anything you may need going forward ,please don't hesitate to contact us. Sharnae Leachman Customer Relations Manager Ed Napleton Auto Group (847) 298-0900 EXT 211 Cell (224)-704 5717 sleachman@napleton.com

December 20, 2021

Darrell Wilson is simply amazing!!! If you need a car he’s the man! 10/10 experience Respectfully, More

by Khiragrace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Dec 22, 2021 -

Ed Napleton Acura responded

Khiragrace, thank you for your positive review. We're glad to hear that you found our team here at Ed Napleton Acura so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care! Regards, Julissa Varela Ed Napleton Acura KIA Customer Relations Manager 630-941-4300 ext 2339 julissa.varea@napleton. com

December 14, 2021

Friendly service, good service & fair prices. Great hours , salesperson was very nice and stayed late to finish the deal More

by Rklein12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darian doranes
Dec 15, 2021 -

Ed Napleton Acura responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

December 14, 2021

Darrell helped me out to find the best solution for me, definitely recommend to work with him very excellent service More

by Lmendoza0718
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Dec 15, 2021 -

Ed Napleton Acura responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 14, 2021

Always like Honda products, first Acura I got, will enjoy it, Wade is very helpful More

by Ken K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Ed Napleton Acura responded

Hi Ken, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! We appreciate you choosing Chicago-land's #1 Acura Dealership!

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