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Ed Napleton Acura
Elmhurst, IL
769 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive.
If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles.
Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont.
Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 769 reviews
February 28, 2022
This is my first time buying car, never thought is that easy and fast, great experience, thank you for your help Wade easy and fast, great experience, thank you for your help Wade More
by Angela Tan
Employees Worked With
February 28, 2022
After speaking with the dealership, I have decided to update my review. Although I am still not fully satisfied with my experience, they are willing to work with me to ensure that I have a better experie update my review. Although I am still not fully satisfied with my experience, they are willing to work with me to ensure that I have a better experience and that I find a car that I am happy with. If nothing else, they get 4 stars for tenacity. More
by sadafisticated
Employees Worked With
February 19, 2022
Really appreciated his honesty. With the car market where it is, it’s a bit awkward negotiating so far above MSRP and Jeff did a great job helping me feel comfortable with the landi With the car market where it is, it’s a bit awkward negotiating so far above MSRP and Jeff did a great job helping me feel comfortable with the landing spot. More
by papaya.outer0o
Employees Worked With
Jeff Silverman
February 08, 2022
Great service from Wade, 4th car here, will keep my business over for sure, good job and keep up business over for sure, good job and keep up More
by Gino
Employees Worked With
February 02, 2022
Adam very helpful great to deal with explained everything. Knew the answers to all my questions everything. Knew the answers to all my questions More
by Mm
January 31, 2022
Just got my first in US from here, Wade is very patient help me to find out my first car help me to find out my first car More
by Star Li
January 31, 2022
Good service good place!Thanks Wade helping me to get a new car!You are so nice! new car!You are so nice! More
by Jing
January 27, 2022
**MODIFIED REVIEW** First off Disa is the real deal. She is PERFECTION! This company needs to give her a raise, bonus and free car. She went above and beyond for me. When I first went in the store it was no is PERFECTION! This company needs to give her a raise, bonus and free car. She went above and beyond for me. When I first went in the store it was not a great experience tried to sell me on a 59K MSRP car for 72K. Added all the "optional" add ons and a market rate adjustment. It was like a 25-27% markup. I called before I went in to confirm pricing. No where did they tell me there was an adjustment. I even flat out asked if there was. So I went in and book they shocked me with the price. I left after 30+ minutes of talking with them. I got call from Disa and she explained how sorry she was about my poor experience. We had several emails and texts back and forth. They were really trying to make right by me as they understood my frustrations. Two days later I ended up giving them a second chance. They did right by me. I ended up walking in signing on the dotted line and got the car with some great extras. I only took off the 1 star because of the first bad experience but they did come a long way making it up to me. Matt, Wade, Disa, Nate, Martin they all get 5 Stars ! The second time was the charm and I am very happy with the outcome. More
by dust2400
Employees Worked With
Martin, Nate, Matt, Disa, Wade
January 25, 2022
Just got my new Rdx from, first time buying from here, very nice people, definitely will be back for my new mdx next time very nice people, definitely will be back for my new mdx next time More
by Paul C
January 17, 2022
This is our second purchase from Napleton Acura and Wade Qin. Wade along with his sales manager and team were nothing but exceptional and very professional! They listened to our needs and wants and made t Qin. Wade along with his sales manager and team were nothing but exceptional and very professional! They listened to our needs and wants and made the sales process for both cars we purchased go smooth and easy. This dealership makes you feel important and they want you to leave happy and with a new car! I would recommend them to all my friends and family! More
by thayslette0912
