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Ed Napleton Acura

Elmhurst, IL

4.7
769 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive. If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont. Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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745 West Lake Street

Elmhurst, IL

60126

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Showing 769 reviews

September 27, 2022

Came in today just looking but wilson is good at his job showed me the new 2023 Acura integra i had to get it he got me a good deal More

by marquisfitzpatrick5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitko Kadric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Ed Napleton Acura responded

Congratulations on your new car, Marquisfitzpatrick5! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

September 26, 2022

Test drove the EV6 and it definitely the top EV on the market. My sales person Wade was amazing and knowledgeable More

by r.restaurantconsulting
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitko Kadric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Ed Napleton Acura responded

We're glad to hear our Staff took such great care of you, R.restaurantconsulting! We hope we can continue to be of service to you down the road! Thanks again for taking the time to leave us this information about your recent visit. Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@ napleton.com

September 24, 2022

They advertised a 2021 Acura A-Spec. I contacted them and asked for a bill of sale so I can secure my financing before coming out there, as I live 5 hours away. I read their bad reviews More

by M
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacy Wasilewski
Sep 25, 2022 -

Ed Napleton Acura responded

Michael Barrios, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 941-4300, and we will do our best to make this better. Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

Sep 25, 2022 -

M responded

I have already set up a purchase with another dealer. I have only written my review because I want other people to be informed about your dealership. Thanks!

September 10, 2022

What an amazing and smooth experience purchasing my next car!!! Totally recommend purchasing your car from here. Ask for Juan!! Very friendly and polite salesman. He was so helpful. Excellent service!! More

by Christina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 12, 2022 -

Ed Napleton Acura responded

We're glad to hear our Staff took such great care of you, Christina! We hope we can continue to be of service to you down the road! Thanks again for the recommendation, and have an amazing day! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 530-941-4300 ext 2339/2378 julissa.varela@napleton.com

September 08, 2022

I was in contact with this dealership for a specific vehicle and made an appointment to come see it. When I arrived someone else had just viewed the vehicle and was meeting with finance. They let me kno More

by kfife
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't Remember
Sep 11, 2022 -

Ed Napleton Acura responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 941-4300 and we will do our best to make this better.

September 08, 2022

What a scam! We drove 2 hours to review a car that was listed online. They didn't honor their internet price and tried to increase the price because we didn't hav More

by PANDA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al
Sep 12, 2022 -

Ed Napleton Acura responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 941-4300 and we will do our best to make this better.

September 06, 2022

I have visited Ed Napleton Acura for Acura RDX. Muhammad Awadalla helped me to end to end. Just because of him, I could close the deal and returned with new Acura RDX 2022. Thanks Napleton and a bi More

by Sabi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Muhammad Awadalla
Sep 07, 2022 -

Ed Napleton Acura responded

Sabi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

September 06, 2022

Salesman Andre Jemnings was very helpful and worked with us to get the vehicle we wanted at a price we coild afford. More

by Kevin Pierce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Jennings
Sep 08, 2022 -

Ed Napleton Acura responded

We're glad to hear our Staff took such great care of you, Kevin Pierce! We hope we can continue to be of service to you down the road! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/ x2339 marta.nilles@napleton.com

September 02, 2022

My brother was shopping around for a car-suv, and after they highly recommended him to try Napleton Acura in Elmhurst IL I decided to go with him. The experience my brother and I had was outstanding. Jam More

by Jose Araujo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sublette ?????
Sep 02, 2022 -

Jose Araujo responded

Thanks Napleton Acura Car dealership in Elmhurst awesome sales team. Thanks again James for the great help and work you do. 😉👍

September 01, 2022

Wonderful experience! Love my new RDX! Thank you Ed Napelton for the best car buying adventure ever! More

by Majx75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Ed Napleton Acura responded

Hi, thank you for your support! We're happy we could help. We appreciate you choosing Chicago-land's #1 Acura Dealership!

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