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Ed Napleton Acura

Elmhurst, IL

4.6
776 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive. If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont. Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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745 West Lake Street

Elmhurst, IL

60126

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Showing 776 reviews

September 28, 2022

I am super impressed with the customer service of Jovany! He was very welcoming, knowledgeable of his cars, took his time to answer all our questions and made us feel comfortable as we looked around. I would More

by Nancy Bahena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovany
Oct 01, 2022 -

Ed Napleton Acura responded

Nancy Bahena, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ed Napleton Acura. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

September 28, 2022

Have had 2020 ILX, 2021 TLX and now new 2023 Integra. Great experience every time. Mike D. was great! More

by kcharnota1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael DePaulo
Oct 01, 2022 -

Ed Napleton Acura responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Kcharnota1968. Thank you and we hope to see you again! Safe travels! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

September 27, 2022

Wade is very helpful, very patient, explain the difference of the car, love doing business with him More

by Vera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Ed Napleton Acura responded

Hi Vera, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels! We appreciate you choosing Chicago-land's #1 Acura Dealership!

September 27, 2022

Looking for a new vehicle to help families in need. Look forward to it. Thanks Clif for the recommendation. More

by tfc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clifton R
Sep 28, 2022 -

Ed Napleton Acura responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Ed Napleton Acura as your first choice for all your vehicle needs. We appreciate you choosing Chicago-land's #1 Acura Dealership!

September 27, 2022

I came in looking at the new Integra! I love the vehicle. The sales person was really good More

by Cross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Cross! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

September 27, 2022

Great experience. at Ed Napleton Acura with the help of Mrs Jucan. She was informative and extremely patient. I will recommend my friends and family and I am so in lov More

by Monica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hitko Kadric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica
Sep 29, 2022 -

Ed Napleton Acura responded

Congratulations on your new car, Monica! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

September 27, 2022

Always purchase and receive great service at this dealership. From the welcoming sales staff to the managers and finance department. Everyone was willing and eager to go the extra step to make me fe More

by Dhermiz64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hitko Kadric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anes
Sep 29, 2022 -

Ed Napleton Acura responded

We're glad to hear our Staff took such great care of you, Dhermiz64! We hope we can continue to be of service to you down the road! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

September 27, 2022

Came in today just looking but wilson is good at his job showed me the new 2023 Acura integra i had to get it he got me a good deal More

by marquisfitzpatrick5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitko Kadric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Ed Napleton Acura responded

Congratulations on your new car, Marquisfitzpatrick5! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

September 26, 2022

Test drove the EV6 and it definitely the top EV on the market. My sales person Wade was amazing and knowledgeable More

by r.restaurantconsulting
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitko Kadric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Ed Napleton Acura responded

We're glad to hear our Staff took such great care of you, R.restaurantconsulting! We hope we can continue to be of service to you down the road! Thanks again for taking the time to leave us this information about your recent visit. Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@ napleton.com

September 24, 2022

They advertised a 2021 Acura A-Spec. I contacted them and asked for a bill of sale so I can secure my financing before coming out there, as I live 5 hours away. I read their bad reviews More

by M
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stacy Wasilewski
Sep 25, 2022 -

Ed Napleton Acura responded

Michael Barrios, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (630) 941-4300, and we will do our best to make this better. Regards, Angela Rivera Customer Relations Manager Ed Napleton Acura/Kia Of Elmhurst 630-941-4300 ext 2339-2378 angela.rivera@napleton.com

Sep 25, 2022 -

M responded

I have already set up a purchase with another dealer. I have only written my review because I want other people to be informed about your dealership. Thanks!

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