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Ed Napleton Acura

Elmhurst, IL

Overview
Employees
Reviews
Vehicles
4.7
769 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive. If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont. Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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745 West Lake Street

Elmhurst, IL

60126

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Showing 769 reviews

March 25, 2023

Had a great experience working with Steven Martin. They have a big inventory and friendly staff! More

by ryheldt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Martin
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Mar 27, 2023 -

Ed Napleton Acura responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We appreciate you choosing Chicago-land's #1 Acura Dealership!

March 24, 2023

I'm an out of state buyer and I had trouble getting a return call who could help - lot's of generic contact trying to schedule me to come into the dealership, but no one contacted me who could help. In More

by johno51
Recommend Dealer
No
Employees Worked With
Call Center staff
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Mar 27, 2023 -

Ed Napleton Acura responded

Johno51, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you would be so kind and please reach out to us at (630) 941-4300 ext 2339/2378. We would like to work towards a resolution. Your comments play a key role in the success of our business, so we hope to speak with you soon. Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura kIA of Elmhurst 630-941-4300 ext 2339\/2378 julissa.varela@napleton.com

March 23, 2023

Andre was a big help, assisted us the moment we walked through the door. Constantly checked on us during the waiting process, thank you Andre! More

by Kenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre
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Mar 26, 2023 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Kenny! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton Acura! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

March 21, 2023

Miguel did a great job thank you so much for the help miguel thank you so much More

by Bridges1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel mancilla
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Mar 23, 2023 -

Ed Napleton Acura responded

Bridges1012, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

March 20, 2023

Jovany definitely went above my expectations with his customer service, he had worked with Christian & Izzy to make sure I had the best experience possible. Thank you gentlemen for being so patient and k More

by Nancy Bahena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovany, Izzy, & Christian
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Mar 22, 2023 -

Ed Napleton Acura responded

Hi Nancy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 13, 2023

Wilson was a great help he helped me get out of a bad deal with CarMax Acura was very good to me there service was great all around satisfaction. More

by Richporter75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilson Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hitko Kadric
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Ed Napleton Acura responded

We're glad to hear our Staff took such great care of you, Richporter75! We hope we can continue to be of service to you down the road! We hope you continue to choose us for all your automotive needs! Take care! We can't wait to see you again, have a great day. Regards, Julissa Varela Customer Relations Manger Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

March 03, 2023

Looking for a great Acura at a great price from someone you can trust? Ask for Jon at Ed Napleton Acura. He’ll meet your needs, answer your questions, and respect your time. More

by Love2teach
Recommend Dealer
Yes
Employees Worked With
Jonathan Hoekstra
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Mar 06, 2023 -

Ed Napleton Acura responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Love2teach. Thank you and we hope to see you again! Regards, Marta Nilles Customer Relations Manager Ed Napleton Acura/Kia 630-782-9300 x2378/x2339 marta.nilles@napleton.com

February 25, 2023

Wilson was a great person to work with. Accommodating and helpful, I’d recommend working with him! More

by Elle_Dee
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wilson
Report | Print
Feb 28, 2023 -

Ed Napleton Acura responded

Hi, we're glad to hear you found our staff to be so informative and helpful. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 24, 2023

Thank you for the great help with my newly purchased RDX. My salesman was James Sublette who was very helpful and very professional. thank you very much James!!! More

by bernadeta bala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James sublette
Report | Print
Feb 27, 2023 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Bernadeta Bala! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

February 17, 2023

My salesman Jovany was terrific and so was the manager Slavi. They explained things very well and were very patient. More

by Ksophie9667
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovany
Report | Print
Feb 20, 2023 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Ksophie9667! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Regards, Julissa Varela Customer Relations Manager Ed Napleton Acura KIA of Elmhurst 630-941-4300 ext 2339/2378 julissa.varela@napleton.com

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