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Ed Napleton Acura
Elmhurst, IL
772 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive.
If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles.
Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont.
Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 772 reviews
March 27, 2023
This dealership definitely did not hold up to positive reviews I've seen so far. They literally sold my wife a lemon, kept stating they would fix the steering problem. Had the car in their shop multiple t reviews I've seen so far. They literally sold my wife a lemon, kept stating they would fix the steering problem. Had the car in their shop multiple times stating they repaired the problem an never could get past the sales manager after frequent request to speak to the GM or Owner after multiple times stating they repaired the problem that critical part that needed repair failed and put my wife's life and other people on the roads life in danger. And the response we receive is basic n non commital. My wife's safety and life appear to not have been of high value as the car was used or could be they didn't value her due to her being black and a woman, but we'll never know cause the only person she appeared to be able to talk to is the sales manager More
by Mrjoe.wdealz
Employees Worked With
Savi
March 25, 2023
Steve Martin gave me great Info on my forte and thinking about purchasing a car. about purchasing a car. More
by Philguy
Employees Worked With
Other Employees :
Steven Martin
March 24, 2023
I'm an out of state buyer and I had trouble getting a return call who could help - lot's of generic contact trying to schedule me to come into the dealership, but no one contacted me who could help. In return call who could help - lot's of generic contact trying to schedule me to come into the dealership, but no one contacted me who could help. In the end, I went somewhere else and purchased a vehicle from a different dealership. More
by johno51
Employees Worked With
Call Center staff
March 20, 2023
Jovany definitely went above my expectations with his customer service, he had worked with Christian & Izzy to make sure I had the best experience possible. Thank you gentlemen for being so patient and k customer service, he had worked with Christian & Izzy to make sure I had the best experience possible. Thank you gentlemen for being so patient and knowledgeable. #happycustomer Your team work definitely didn’t go unnoticed! More
by Nancy Bahena
Employees Worked With
Jovany, Izzy, & Christian
March 13, 2023
Wilson was a great help he helped me get out of a bad deal with CarMax Acura was very good to me there service was great all around satisfaction. deal with CarMax Acura was very good to me there service was great all around satisfaction. More
by Richporter75
March 03, 2023
Looking for a great Acura at a great price from someone you can trust? Ask for Jon at Ed Napleton Acura. He’ll meet your needs, answer your questions, and respect your time. you can trust? Ask for Jon at Ed Napleton Acura. He’ll meet your needs, answer your questions, and respect your time. More
by Love2teach
Employees Worked With
Jonathan Hoekstra
