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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
533 Reviews

533 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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September 08, 2023

For the most part, everyone is still friendly and customer oriented. Work on auto done in reasonable time. More

by JDEMLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

September 03, 2023

Purchasing my vehicles through Brian Wood has always been pleasant.. Have purchased several vehicles through him. Brian is great to work with. I did not deal with the service center. More

by levistrause
Recommend Dealer
No
Employees Worked With
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Ed Morse Chevy Buick GMC Team

September 02, 2023

Service was great, throughow, and professional. Will be back for any future needs. Very satisfied More

by CSTYCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Whitmer
Sep 05, 2023 -

Ed Morse Chevrolet Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Ed Morse Chevy Buick GMC Team

September 01, 2023

Elizabeth was very efficient, and courteous very professional a great representative of the service area! More

by MRRADTKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Ed Morse Chevy Buick GMC Team

August 28, 2023

I went in for my $45,000 mile checkup. Everyone at the dealership was very nice. I was disappointed that when they changed my oil they broke the cap that stops IT from coming out. It seems More

by debquilterRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Ed Morse Chevy Buick GMC Team

August 22, 2023

Elizabeth is always cheerful and greats you with a smile! She kept me informed and got me the best discount that was available. I was in an out in an hour and that included a car wash!! Great job!! More

by JOHN2081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Ed Morse Chevrolet Buick GMC responded

John, we are glad to hear you enjoyed your recent visit to our service department. At Ed Morse Chevrolet Buick GMC, we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Ed Morse Chevy Buick GMC Team

August 21, 2023

Great service they were very friendly and helpful . I would highly recommend them f to service your vehicles More

by CTREIMER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Ed Morse Chevy Buick GMC Team

August 18, 2023

Had my car back less than 24 hours, and the engine light is on again. Now I can't get in again until next week. More

by halpainal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

Aug 22, 2023 -

halpainal responded

It's in the shop now with a new problem.

August 11, 2023

I worked at a Chevrolet dealership in Colorado for 33 years as the Controller and Corporate officer. Our owner never missed an opportunity to engage a customer and absolutely INSISTED every employee do t More

by NCASEY2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Ed Morse Chevrolet Buick GMC responded

Casey, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Ed Morse Chevy Buick GMC Team

August 10, 2023

Very poor customer service since it switched from Kriegers. Will never buy another vehicle there More

by weikertrecycling
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Wiebel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

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