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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
533 Reviews
Call Service Center (563) 263-5432

533 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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October 01, 2023

So very nice and polite. Very fast and do good service to my car. Love the popcorn More

by JOANATERRY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words, Joana. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

September 28, 2023

It's clean it's a nice dealership people are very nice. The waiting room has popcorn water granola bars great place. More

by BILLPEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Ed Morse Chevrolet Buick GMC responded

To say thank you is not enough, Bill! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Ed Morse Chevrolet Buick GMC Muscatine (MICB) again! Sincerely, The Ed Morse Chevy Buick GMC Team

September 28, 2023

I have been a customer for several years. They assisted me in finding a new car. More

by JUDYKAYMAC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Ed Morse Chevy Buick GMC Team

September 28, 2023

Very friendly and kept me informed about my vehicle and when the parts were delivered and when they could install them More

by CTREIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

September 23, 2023

Good service but this is the second time they failed to fill my windshield washer fluid. Perhaps perfection is too much to expect. More

by SCOUTERDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2023 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

Sep 27, 2023 -

Ed Morse Chevrolet Buick GMC responded

Sorry to hear we dropped the ball on the washer fluid. We would be happy to top it off at no charge. Just let me or Rob the Service Manager know. Thanks Jim Henderson

September 21, 2023

Elizabeth always goes above and beyond to help me. It is much appreciated. My Chevy has been very dependable up until 64,000 miles, and it has been frustrating but Cole and Elizabeth have been great More

by halpainal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

September 20, 2023

Rob went above and beyond to help make sure my vehicle got repaired. We appreciate the great customer service he gave us! More

by CGARNER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

September 19, 2023

Pete and Liz took care of my needs above and beyond. Very nice people to work with. More

by CONNORDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

September 16, 2023

always dependable and courteous they will pick my car up and deliver it when they are done with it, Great customer service, More

by sherryannf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Ed Morse Chevrolet Buick GMC responded

Sherry, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Ed Morse Chevy Buick GMC Team

September 14, 2023

Krieger Motors, now Ed Morse, are very dependable, courteous, knowledgeable, and reliable. I enjoy and highly recommend their service personnel, business personnel, and sales personnel . Steve Daly More

by BKSEANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

Ed Morse Chevrolet Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

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