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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
536 Reviews

536 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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February 08, 2024

Do not ever ever have your vehicle serviced here! Paid over$900 but did fix the problem. They also gave me 3 different prices starting out a $661, then $886, and finally $994 when I came to pick it u More

by JLMCGILL.IA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Henderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2024

A really good experience in at Ed Morris. The service work was done quickly and efficient. The staff was very friendly and very knowledgeable. Thank you More

by TMCNALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

January 28, 2024

The people are all really nice and they were quick. The coffee was fine. The waiting room was spotless. I can't believe how nice the people are here. More

by THERESA_DAVIS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Ed Morse Chevrolet Buick GMC responded

To say thank you is not enough, Theresa! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Ed Morse Chevrolet Buick GMC Muscatine (MICB) again! Sincerely, The Ed Morse Chevy Buick GMC Team

January 21, 2024

Thank you for your quick service on my Cadillac as I was home before lunch. More

by DEBBIE.MAGRUDER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business, Debbie! Sincerely, The Ed Morse Chevy Buick GMC Team

January 20, 2024

Pleasant place to do business. Did take a little longer than I expected for an oil change. Probably had something to do with the cold weather and waiting for the oil to drain. And More

by CATHRYN_JEPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thanks for your great review, Cathryn. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

January 17, 2024

They were fast and did a good job. Plus it was during a snow storm. More

by DOUGLAS.KOELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Still thinking what to do about the repair on my truck fix it or find a newer model More

by MARTZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Everyone was personable and did their best to take care of us. We will continue to patronize Ed Morse Chevrolet. More

by KNOCKKNOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wood
Jan 11, 2024 -

Ed Morse Chevrolet Buick GMC responded

We are so glad we could take care of all of your needs at Ed Morse Chevrolet Buick GMC Muscatine. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Ed Morse Chevy Buick GMC Team

January 09, 2024

The chip retrofit service when well after waiting almost 2 years. However, no one took the time to explain the function of this chip and how it affects my driving. I also suggest that each dealership offer More

by RHOFFERBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Ed Morse Chevrolet Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Ed Morse Chevy Buick GMC Team

January 07, 2024

Ed Morse is always very prompt and courteous about scheduling my vehicle for maintenance. They keep me informed all along the way. More

by JRJ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Ed Morse Chevrolet Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

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