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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
489 Reviews

489 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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August 17, 2024

Ed Morse was able to get me in for service within a couple days and fixed what I thought was a multiple-day project within one business day. I was able to add an oil change and tire rotation with no is More

by KIMBERLY.GUENTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Overall a great customer experience with fast and efficient service and great customer care and quality explanation of what’s needed More

by jlogel23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Took it in for my first oil change . they failed to top off the diesel exhaust fluid and it doesn’t appear that they rotated the tires. When I went to pick it up, the service department More

by chipman3141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

The techs have been working with factory representatives to resolve the issues my truck is having, I have no doubt at this time that the items will be resolved. More

by kgrubbs937
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

For me, they just take care of business. Eventually everything gets taken care of. I've bought multiple cars there. More

by BMUELLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

I got an oil change and alignment done. Took 2.5 hours and the alignment was off worse than before. More

by RODNEY.DAEHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian
August 09, 2024

I came in to get my check engine light on and was told you don’t have the part. Hopefully it will be soon. Please keep in touch when you receive the part. More

by dsanger24
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

They were very helpful in explaining my problem and Elizabeth for getting me an appointment quickly. I will soon be on the way. More

by CAPPYA_957
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2024

Quick service and excellent attention to detail as usual. I am always happy with the service at this dealership. More

by rsteffener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Other than getting told to go to the wrong location in the first place, every thing else went OK. More

by LRARMSX1139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't get any names.
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