Ed Morse Chevrolet Buick GMC - Service Center

As always - from top to bottom, Service desk, Service Techs and out the door with Payment Desk - Top of the Line. The Sales/Service/Management folks at the GM store are the ones I’ve relied upon sin Techs and out the door with Payment Desk - Top of the Line. The Sales/Service/Management folks at the GM store are the ones I’ve relied upon since coming to town in ‘96. Always fair and upfront, I trust them to treat me right. I couldn’t ask for more. More

Thank you so much for the help on obtain a tire on a crazy late afternoon, snowy day. Thanks to you my brother's car was repaired with two new tires and he could get to the hospital in the QC on time. P crazy late afternoon, snowy day. Thanks to you my brother's car was repaired with two new tires and he could get to the hospital in the QC on time. PLUS big bonus I didn't have to drive him there, nor go back and pick him up in the middle of the night. SUPER BIG THANKS! ps- please make sure this invoice # 333745 customer # C86470 gets placed on my points , Thanks , Diane Lynn Bunker More

The team at Ed Morse in Muscatine are fantastic. I was late due to work getting my car picked up even after Rob gave me a quick call to le me know it was finished. Joey Krieger, the Executive mana I was late due to work getting my car picked up even after Rob gave me a quick call to le me know it was finished. Joey Krieger, the Executive manager was so understanding and helpful. Super appreciative of their above and beyond service at this location. Rob even schedule a needed repair for me and ordered the parts. Great team!! It is why I buy my vehicles local. More

In general I have received great service. I feel my vehicle needs have been taken care of and I am satisfied with service. I am always confused by my appointments; last time I arrived on ti I feel my vehicle needs have been taken care of and I am satisfied with service. I am always confused by my appointments; last time I arrived on time & was told it may be a bit...busy which I was fine with..this time I arrived 10 minutes late & was told they would try to get me in but it would be 1.5 hours. I did appreciate the tire evaluation & notice of potential Spring promos. More

I normally have a great customer experience but this time around it was very poor. When I made a payment, I asked the woman that helped me if they still gave the multi point check summary, she directed me to around it was very poor. When I made a payment, I asked the woman that helped me if they still gave the multi point check summary, she directed me to ask in service. This was the second time I was directed to go to service instead of her helping me. More

I like the service I receive from this dealership on my two vehicles. Yes, there have been a couple of mistakes over the last many years I have used this dealer but in each and every instance they have don two vehicles. Yes, there have been a couple of mistakes over the last many years I have used this dealer but in each and every instance they have done everything in their power to correct them. in my opinion it's not the problem so much as if and how the problem was handled. I have dealt with several of your service managers at this location over the years and all have treated me fairly. Your present service manager at your GM store, Rob Whitmer, is as good as it gets and I plan on continuing my relationship with this dealership for a long time. More

Great service and I will be back again. Will also recommend their service to others. Will also recommend their service to others. More

Service is print and well explained as to what the options are and estimated costs. options are and estimated costs. More

I did not have an appointment but got service right away because of my problem in my Buick Encore. They kept my car and found the new part and fixed my car the next day. Thank you for fast service. because of my problem in my Buick Encore. They kept my car and found the new part and fixed my car the next day. Thank you for fast service. More

MC has been a pleasure to work with. The processing of our financing was simple and easy. The processing of our financing was simple and easy. More