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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
798 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 798 reviews

September 27, 2022

Service was great. Had my vehicle done on time. would highly suggest using Ed Morse for Auto needs. More

by STEVEDALY48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Ed Morse Chevy Buick GMC Team

September 25, 2022

Gavin is a great guy to work with. he would always keep intouch with me and let me know the status of my truck More

by joshuajfuhr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lippelgoes
Sep 27, 2022 -

Ed Morse Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

September 23, 2022

Great people, great service, always an enjoyable experience. Making an appointment is no problem and work is completed expediently. More

by LREDKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Sep 26, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

September 22, 2022

Did not get the diagnostic fee explained when the appointment was made. Did not know there was fee for it. More

by Diaz009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

September 21, 2022

We were very pleased dealing with Brian Wood and Dan Cox. Brian was very helpful setting up the on star and everything for us. More

by priceheating
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

Sep 26, 2022 -

priceheating responded

We were very pleased dealing with Brian Wood and Dan Cox. Brian was very helpful setting up the on star and everything for us.

September 21, 2022

Freddy Ortiz and Dan Cox were friendly, professional and very easy to work with. Received a follow up email afterward. More

by jcur7777
Recommend Dealer
Yes
Employees Worked With
Freddy ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

September 19, 2022

Greg Bogart worked with me on a trade in value on my 2019 GMC Acadia Denali which didn't take much time. Brian woods did a great job on explaining the details of my NEW Buick Enclave. Overall very satisfie More

by DJBickford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Droessler
Sep 21, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for writing this amazing review for our team! Sincerely, The Ed Morse Chevy Buick GMC Team

September 14, 2022

Same great service and friendliness, now going on 30 years! Thanks for keeping me in the loop. More

by JimS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

September 10, 2022

The service was better when it was Kriegers. Not sure what happened things are forgotten to finish the job Now we have to figure out how to reset the fuel filter More

by JKKOBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Wiebel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

September 10, 2022

On Tuesday 9/6 The truck was dropped in service for oil. Change and rotate tires. Service advisor recommended changing engine and cabin air filters. Permission was given to do so. When I picked it up the ch More

by craig410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth Weber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Ed Morse Chevrolet Buick GMC responded

craig410, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Ed Morse Chevy Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

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