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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
755 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 755 reviews

August 23, 2022

Have bought my last 2 trucks from Brian and he has been great. Help, listens to what I have been looking for and helped find what I wanted. More

by swheeler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Ed Morse Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

August 23, 2022

Great service. Wish I was able to schedule my vehicle to be picked up through the online scheduling system. Only gave me the option to drop vehicle off, wait for se More

by abchap
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Aug 29, 2022 -

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

August 23, 2022

Have been to the service department twice since purchasing a new truck at the dealership. Neither time have they completed the service in one visit. Wasted a day off for them to tell me what the ch More

by hardy.scott71
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Elizabeth Weber
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

August 22, 2022

Was able to get my appointment the next day. Everyone very friendly and knowledgable. Car was ready as promised. More

by knreiche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Armstrong
Aug 24, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

August 12, 2022

Excellent service and staff for our oil change. It was nice to use my rewards points to pay for my service. More

by bubzgrl65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the name
Aug 14, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Ed Morse Chevy Buick GMC Team

August 11, 2022

Dealership is clean and friendly. I was a bit early and that didn't inconvenience them. More

by HOSTMOMREIF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
Aug 12, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Ed Morse Chevy Buick GMC Team

August 11, 2022

Excellent customer service. I trust him so much. Great communicator . Won’t go anywhere else now that he is the service man. He went above and beyond to help me with my car. Was More

by Sherie.keller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Charles and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Ed Morse Chevy Buick GMC Team

August 10, 2022

Was able to get me in right away very fast service and wonderful people. Very pleasant place More

by summer1231970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
Aug 12, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Ed Morse Chevy Buick GMC Team

August 10, 2022

Very friendly from the moment I walked in until I walked out. Very happy with the service I received from all involved with the buying process More

by alynnodonnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Edkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Ed Morse Chevrolet Buick GMC responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Ed Morse Chevy Buick GMC Team

August 06, 2022

Very responsive, professional, courteous, honest, and helpful. Thankful you kept the sales and Service teams. More

by BGMO42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Sincerely, The Ed Morse Chevy Buick GMC Team

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