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Ed Morse Chevrolet Buick GMC

Muscatine, IA

Overview
Employees
Reviews
Vehicles
4.7
796 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 796 reviews

July 30, 2023

They did great. Got in right away, oil changed. ANd tries rotated. Did real well. More

by LAMPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

July 28, 2023

have always dealt with MC from this dealership and would highly recommend working with him. More

by GTWILSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Ed Morse Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

July 28, 2023

Always attentive to what I need done with my vehicle and on the lookout for possible trouble areas that might need to be addressed. Always keep me informed to what is going on and getting my approval. Ver More

by DWSCHULER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you have received such great service and are always kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Ed Morse Chevy Buick GMC Team

July 27, 2023

Jake Mussehl was very helpful & responsive. The team was easy to deal with and made the experience great. Definitely recommend More

by Hunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mussehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for writing this amazing review for our team, Hunter! We always appreciate customer feedback, and we are pleased to hear that our Jake and our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Ed Morse Chevy Buick GMC Team

July 27, 2023

Friendly, efficient service. Service needs clearly explained. Comfortable waiting room. Follow up service appointment promptly made. More

by NPAGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MC HENDERSON
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Aug 01, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. We are happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Ed Morse Chevy Buick GMC Team

July 27, 2023

I got very good service at a very reasonable price. I was more than satisfied. More

by LANCENKIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

July 26, 2023

Very polite and didn’t even take an hour for oil change and rotate tires More

by BECCA.SHOPPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2023 -

Ed Morse Chevrolet Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

July 22, 2023

I dropped my truck off for service and it was ready when they said it would be. Including a free car wash! More

by JWBOH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Ed Morse Chevrolet Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Ed Morse Chevrolet Buick GMC Muscatine we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Ed Morse Chevy Buick GMC Team

July 22, 2023

They did very good work, but took two service calls to find what I told them what was wrong. More

by LAMPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 27, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Ed Morse Chevy Buick GMC Team

July 20, 2023

Very positive experience. You have some super employees and they sold me a vehicle that I have really enjoyed just since I purchased it. I am gradually finding all of the supe More

by garykyaley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Lippelgoes
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Jul 21, 2023 -

Ed Morse Chevrolet Buick GMC responded

Congratulations on your new vehicle, Gary. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Ed Morse Chevy Buick GMC Team

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