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Ed Morse Chevrolet Buick GMC

Muscatine, IA

Overview
Employees
Reviews
Vehicles
4.7
756 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 756 reviews

July 07, 2023

The service department is great to work with. Never have any issues with them or their sales employees More

by TMKOLUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, The Ed Morse Chevy Buick GMC Team

July 05, 2023

Suppose to fix some warranty work and change oil. Waited 2 hours for them to tell me there wasn’t a tech to do the warranty work. More

by brian.henry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

Ed Morse Chevrolet Buick GMC responded

It is apparent that your oil change service wasn’t carried out in a satisfactory manner. We hope to always provide a positive experience, and it appears your time spent with us does not reflect that value. Thank you for letting us know so we can make the necessary customer service adjustments. Please contact us at your earliest convenience if you’d like to discuss your experience further. We look forward to speaking with you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

July 05, 2023

Found an economical solution to my problem and everything is working just like it was new. More

by GWTPI17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful review! We greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, The Ed Morse Chevy Buick GMC Team

July 04, 2023

The best part is working with Todd Reinsager. We have bought a number of vehicles through him over the years and trust him. More

by pbegley
Recommend Dealer
Yes
Employees Worked With
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Reinsager
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Jul 06, 2023 -

Ed Morse Chevrolet Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs! Sincerely, The Ed Morse Chevy Buick GMC Team

July 04, 2023

Very friendly and helpful. Was very impressed by the quality of work! Thank you so much!! More

by bcbohling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wittmer
Report | Print
Jul 06, 2023 -

Ed Morse Chevrolet Buick GMC responded

We're thrilled to receive your positive review! Thank you for choosing us, and we look forward to serving you again. Sincerely, The Ed Morse Chevy Buick GMC Team

July 01, 2023

Called to get assistance on purchasing a vehicle. Asked a simple question and the sales person kept disregarding my question and staring me in the direction he wanted to take the conversation. I repe More

by d.l
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Luke
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Jul 03, 2023 -

Ed Morse Chevrolet Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

Jul 03, 2023 -

d.l responded

Who should I contact at the dealership?

June 24, 2023

Friendly, efficient and reasonable. Grant helped us find the vehicle we wanted. We will buy from them again. More

by dansrehn
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Grant Edkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Ed Morse Chevy Buick GMC Team

June 24, 2023

Detail oriented 👍 my appointment was shorter than expected. My oil change was a good value. More

by DILLONJRON
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pete S
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Jun 27, 2023 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

June 17, 2023

Rob is the best Accurate and on time. :Laura too. She knows what she's doing More

by user821884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Whitmer
Report | Print
Jun 21, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Ed Morse Chevy Buick GMC Team

Jun 21, 2023 -

user821884 responded

Rob is the best

June 09, 2023

They got me in quickly and fixed the issue I was having with my tire. Also found what was causing the engine light to come on and will contact me when part is in. Better yet it was under warranty!! More

by KDRINKALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

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