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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
698 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 698 reviews

August 09, 2023

They have turned my business away twice due to not being able to diagnose the issue. More

by FanB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Smillie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

August 09, 2023

My situation was a bit of an emergency and they were unable to get my vehicle worked in the same day. Other than the wait, service was good. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Ed Morse Chevrolet Buick GMC responded

Matt, thank you for your kind words about the team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, The Ed Morse Chevy Buick GMC Team

August 09, 2023

Great atmosphere, service work completely in a timely manner and regular updates from the advisor. More

by HARLEYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thanks for your awesome review! We're very happy to hear that our team was of such great help to you. They take pride in their customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

August 09, 2023

Quick easy purchase Gavin went above and beyond to ensure I understood all features the vehicle had to offer along with the process to purchase my car with alternative methods More

by KENGRAY9595
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mussehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Lippelgoes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Edkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Freilinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Ed Morse Chevrolet Buick GMC responded

Ken, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Gavin went above and beyond to get you in the vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Ed Morse Chevy Buick GMC Team

August 08, 2023

I have been doing business with MC for 35 years. I’m glad it didn’t change very much since Ed Morse took over. More

by dwysfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Ed Morse Chevy Buick GMC Team

August 06, 2023

They did a great job on our GMC and it was ready before the time they told us it would be, excellent experience!! More

by RAULGOMEZ1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Ed Morse Chevy Buick GMC Team

August 03, 2023

Recently moved here from Colorado and wasn't sure of where to have my vehicle serviced. I'm glad I went to Ed Morse. The professionals in the service department were quick and the price was reasonable. More

by jgeraci23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Ed Morse Chevy Buick GMC Team

August 03, 2023

Service was completed as expected and delivered to my home. Everything was accomplished on time as always. More

by GWATERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

August 03, 2023

Charles was so kind and professional when we had a car situation. He kept me informed of what was needed to repair as well as costs. He was able to get our car in sooner than we expected and repaired in o More

by PRES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Ed Morse Chevy Buick GMC Team

August 02, 2023

Gavin was extremely helpful and knowledgeable about what I wanted in a truck. There was no pressure put on me to buy a different truck than what I was looking for and my timeline and expectations were very More

by rdchabal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Lippelgoes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Telford
Aug 04, 2023 -

Ed Morse Chevrolet Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

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