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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
698 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 698 reviews

September 28, 2023

It's clean it's a nice dealership people are very nice. The waiting room has popcorn water granola bars great place. More

by BILLPEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Ed Morse Chevrolet Buick GMC responded

To say thank you is not enough, Bill! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Ed Morse Chevrolet Buick GMC Muscatine (MICB) again! Sincerely, The Ed Morse Chevy Buick GMC Team

September 28, 2023

I have been a customer for several years. They assisted me in finding a new car. More

by JUDYKAYMAC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The Ed Morse Chevy Buick GMC Team

September 27, 2023

Jake was great to work with and he went above and beyond to make our purchase go smoothly. Everyone we talked to was very friendly and courteous. I would definitely recommend buying a car from Jake. More

by pete.kranz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mussehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Ed Morse Chevrolet Buick GMC responded

Congratulations on your new purchase, Pete! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear Jake was able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Ed Morse Chevy Buick GMC Team

September 23, 2023

Good service but this is the second time they failed to fill my windshield washer fluid. Perhaps perfection is too much to expect. More

by SCOUTERDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

September 22, 2023

Brian was very knowledgeable and and courteous. walked me through step by step. He contacted me the next day to see if I had any questions after I got home since there were lots of new features on More

by rosess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to write about your experience with us, Rosess! At Ed Morse Chevrolet Buick GMC Muscatine (MICB), we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Brian was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

September 21, 2023

Elizabeth always goes above and beyond to help me. It is much appreciated. My Chevy has been very dependable up until 64,000 miles, and it has been frustrating but Cole and Elizabeth have been great More

by halpainal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

September 19, 2023

Rob went above and beyond to help make sure my vehicle got repaired. We appreciate the great customer service he gave us! More

by CGARNER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

September 19, 2023

Pete and Liz took care of my needs above and beyond. Very nice people to work with. More

by CONNORDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

September 16, 2023

always dependable and courteous they will pick my car up and deliver it when they are done with it, Great customer service, More

by sherryannf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Ed Morse Chevrolet Buick GMC responded

Sherry, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Ed Morse Chevy Buick GMC Team

September 14, 2023

Krieger Motors, now Ed Morse, are very dependable, courteous, knowledgeable, and reliable. I enjoy and highly recommend their service personnel, business personnel, and sales personnel . Steve Daly More

by BKSEANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Ed Morse Chevrolet Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

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