Back

Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
698 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
Contact Dealership

501 U.S. 61 BUSINESS

Muscatine, IA

52761

Directions

By Type

Showing 698 reviews

October 12, 2023

Service was great! Charles was a big help on the tire sale they having and got me all fixed up on ordering a new set. More

by kirkh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review, Kirk! We are very happy to hear that Charles could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

October 10, 2023

Terrible on keeping price as agreed and terrible on customer satisfaction very terrible won’t come back very shady from the management I felt so cheated I will let everyone I know never to shop there d More

by CRICKETTALDERIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim Henderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can address and remedy your concerns. Sincerely, The Ed Morse Chevy Buick GMC Team

October 08, 2023

Any questions/concerns were answered with knowledge and documentation which made the answer more credible. More

by JLJHNSTN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Ed Morse Chevrolet Buick GMC Muscatine special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Ed Morse Chevy Buick GMC Team

October 04, 2023

Staff is very courteous and professional. I enjoyed working with Brian, very friendly and helpful! Nice truck!! Great experience! More

by kbgerst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to Brian and the team and we look forward to seeing you again. Sincerely, The Ed Morse Chevy Buick GMC Team

October 04, 2023

Been doing business with this dealer for many years. Miss John Bickford, but now working with Gavin Lippelgoes. Plan to continue with this dealer. More

by BJGJ1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Carlson in service
Oct 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Ed Morse Chevy Buick GMC Team

October 04, 2023

Friendly, honest and worked with us the price. We highly recommend them, looking forward to our relationship More

by lois.honeycutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mussehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business, Lois. Sincerely, The Ed Morse Chevy Buick GMC Team

October 04, 2023

MC Henderson gives excellent customer service. Extremely helpful and goes above and beyond. I would highly recommend Ed Morse and staff to anyone. More

by Bachmanione
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

October 01, 2023

I really like working with the people at Ed Morse really seem to care about your experience with them! I really like working with Jake he is very knowledgeable about how things work in your new vehicle and More

by egle1958
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Mussehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2023

So very nice and polite. Very fast and do good service to my car. Love the popcorn More

by JOANATERRY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words, Joana. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

September 28, 2023

Very friendly and kept me informed about my vehicle and when the parts were delivered and when they could install them More

by CTREIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

...
29
...