Back

Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
697 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
Contact Dealership

501 U.S. 61 BUSINESS

Muscatine, IA

52761

Directions

By Type

Showing 697 reviews

March 13, 2024

Every time I have been in for service, it has been great. I was told the cost of repairs before starting. More

by JLEE48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Ed Morse Chevrolet Buick GMC responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Sincerely, The Ed Morse Chevy Buick GMC Team

March 12, 2024

Jake. This Dale's person was great.They didn't have some me d*** the fine a** guy helped me throw all this stuff.I can't complain about anything.They've bee More

by ninny41086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mussehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Ed Morse Chevrolet Buick GMC Muscatine and we look forward to your continued business! Sincerely, The Ed Morse Chevy Buick GMC Team

March 08, 2024

Yeah had a great long distance experience with this dealership and it's people . Honestly up front. The deal was what they said the deal was. The car was what they said it was. And they went out of the More

by timamyru
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gavin Lippelgoes
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2024

The work was done quickly and efficiently and at a lower price than I was quoted elsewhere. Also I want to thank Pete Smillie for his care and professional attitude. More

by DBBURNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your kind words! Pete is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

March 08, 2024

Everyone at this dealership is very customer focused, highly knowledgeable and extremely easy to work with. More

by nnelson610
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Mussehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Lippelgoes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Ed Morse Chevy Buick GMC Team

March 07, 2024

Did Not have the correct parts to complete the job Staff very rude and unprofessional mainly one person who is a problem at every visit will be changing vehical brands if I can not find a better service ce More

by KF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your feedback. We pride ourselves on customer satisfaction, and it appears that your recent experience with our staff does not reflect that. Please contact us at your earliest convenience so that we can discuss this issue in greater depth. We look forward to hearing from you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

March 06, 2024

Easy to work with. For my repair everything was taken care of. I was treated very well. More

by CONYJNSTAL
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Ed Morse Chevy Buick GMC Team

March 05, 2024

They helped on everything. I asked and went over twice so and then the sales wrap was great More

by ninny41086
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Mussehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2024

Charles was so proactive and called us to remind us about our recall and get us scheduled. He is very personable and helpful. You have a great employee in Charles! More

by TAMI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Ed Morse Chevrolet Buick GMC responded

Tami, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Charles does for Ed Morse Chevrolet Buick GMC Muscatine and our customers. Hope to see you again soon! Sincerely, The Ed Morse Chevy Buick GMC Team

March 02, 2024

Rob the service manager was great. When my vehicle was done they washed it and brought it to my house. Great service. More

by WMHILGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Ed Morse Chevrolet Buick GMC responded

We are glad to hear you enjoyed your recent visit to our service department. At Ed Morse Chevrolet Buick GMC Muscatine we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The Ed Morse Chevy Buick GMC Team

...
20
...