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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
697 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 697 reviews

March 20, 2024

Service team was quick and thorough, the appointment time was very accommodating with my work schedule, grandson enjoyed the "kids table". More

by THONTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who assisted us
Mar 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Ed Morse Chevrolet Buick GMC Muscatine, we value our customers and we look forward to seeing you down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

March 20, 2024

Usually great service! I wish they would stop using Chevrolet's pricing on repairs! $85 to replace a license plate bulb and a brake bulb! Ridiculous! More

by jdohrman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Ed Morse Chevy Buick GMC Team

March 20, 2024

Easy to work with and stuck to their word and delivered as promised. Smooth and easy transaction. More

by jcgolf1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Grant Edkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Ed Morse Chevrolet Buick GMC Muscatine. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Ed Morse Chevy Buick GMC Team

March 19, 2024

Service team was great to work with me and very accommodating. Even got me a loaner vehicle while mine was being serviced. Would recommend this place to anyone. More

by JPFEIFFER2
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

March 19, 2024

Trevor did an excellent job. He really should get the highest rating. Thank for helping us. More

by langholdtr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Paul
Mar 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Trevor was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Ed Morse Chevy Buick GMC Team

March 16, 2024

I feel they did not check my brakes on my truck . My brake indicator in my truck Tells me my brake They need replaced. More

by ABEIDELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth Weber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Ed Morse Chevrolet Buick GMC responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

March 16, 2024

Ed Morse mechanics located the problem and took care of ordering parts to repair the issue. More

by PHILSHEILAMARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you so much for your excellent input, Phil! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Ed Morse Chevy Buick GMC Team

March 14, 2024

Todd is an excellent and knowledgeable sales expert. I will always chose Todd fir my car needs More

by regina.noll2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Reinsager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Ed Morse Chevrolet Buick GMC responded

Hi Regina, and thanks for the great feedback! We're very happy that Todd was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Ed Morse Chevy Buick GMC Team

March 14, 2024

$35 for DEF fluid and you dint even fill it up? Then to tell my wife that if my barrel of DEF is more than 60 days old it is no good you guys do not know what you are talking about. She requested y More

by martinfarmsinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Smillie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to provide our dealership with feedback about your experience, Martin. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The Ed Morse Chevy Buick GMC Team

March 14, 2024

Great service and they stand behind their work. Popcorn is good too! They have my business from now on. More

by SMILLIE378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Edkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2024 -

Ed Morse Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Ed Morse Chevy Buick GMC Team

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