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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
697 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 697 reviews

March 28, 2024

This is the 6th vehicle purchased from this location. MC went the extra mile to secure the vehicle I wanted and makes the buying experience hassle free. Excellent buying experience from the new truck p More

by timmonsclay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Ed Morse Chevrolet Buick GMC responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Ed Morse Chevy Buick GMC Team

March 28, 2024

Everything ran smooth, Grant and Ed both were super nice ! Would def recommend buying from Ed Morse More

by KKMAKOBEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Edkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Ed Morse Chevrolet Buick GMC responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Ed Morse Chevy Buick GMC Team

March 27, 2024

Steve went above and beyond to find the exact vehicle I wanted to keep me as a customer. More

by kwa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not that I know of
Mar 30, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Ed Morse Chevy Buick GMC Team

March 26, 2024

They handled the unscheduled request very smoothly. Provided great service and great communication throughout the process. More

by nnelson610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Ed Morse Chevrolet Buick GMC responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Ed Morse Chevy Buick GMC Team

March 26, 2024

The type of full customer service that everyone wants and needs, which goes way beyond brand loyalty. More

by TOMKINZENBAW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Ed Morse Chevy Buick GMC Team

March 23, 2024

I wished they had washed my vehicle as I requested, it was not a big problem but the action was requested. More

by PICKERING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your feedback with us. At Ed Morse Chevrolet Buick GMC Muscatine, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

March 23, 2024

The service advisor Pete did a fantastic job and is smoother than Michael McDonald's voice! More

by GEDKIN84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the awesome feedback! You're right, Pete is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Ed Morse Chevy Buick GMC Team

March 23, 2024

The service team is very professional and thorough! I like being able book appointments online. More

by MRRADTKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Ed Morse Chevrolet Buick GMC responded

We are thrilled to read your review! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and we are glad we delivered on providing exceptional service. We can't wait to welcome you back for more wonderful experiences! Sincerely, The Ed Morse Chevy Buick GMC Team

March 23, 2024

MC Henderson is the best! He always takes care of us and does the right thing. More

by HAAGJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

March 22, 2024

Honestly, the only reason we come back is because of Brian. He’s a good salesman. More

by MATTZAE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Ed Morse Chevrolet Buick GMC responded

Matt, thank you for your loyalty to our dealership and for taking the time to write this review. Brian’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person who visits us into a repeat customer. Sincerely, The Ed Morse Chevy Buick GMC Team

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