Back

Ed Martin Chevrolet Cadillac - Service Center

Anderson, IN

not yet
rated
52 Reviews

52 Reviews of Ed Martin Chevrolet Cadillac - Service Center

Sort by
May 31, 2024

Courteous service. Great selection. Eager to satisfy and sell products. Sales staff is very friendly and honest. More

by aaron.stigall7091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Ed Martin Chevrolet Cadillac responded

Thank you so much! We truly appreciate your business and kind review.

May 24, 2022

We had our 2021 Trailblazer serviced here. Our radio became faulty after 5 months of having it. We took it in (June 2021), but they stated it was working fine for them. The same day we took More

by kap2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 25, 2022 -

Ed Martin Chevrolet Cadillac responded

Thank you for bringing this to my attention. This situation should not have happened and I apologize that it has. I will be having a meeting with my service advisor to ensure that this doesn’t happen again. I have had a refund check issued to you and you should receive it within the next few days. Again, I sincerely apologize that this has happened. Clay Thompson

February 24, 2022

My mother’s vehicle needed a repair. John sold her this vehicle earlier and jumped right in to help us out with the Service Dept - and Tiffany was awesome keeping us in the loop along th More

by Jay Shannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany - service
Feb 24, 2022 -

Ed Martin Chevrolet Cadillac responded

Thank you so much, Jay! We truly appreciate your business and are so happy to assist you at any time!

March 04, 2020

After questioning their service diagnosis they then lied and changed their diagnosis so I would have to pay for service on a truck under full warranty and only 46,000 miles. I will never deal with this comp More

by Morethanluckfarm
Recommend Dealer
No
Employees Worked With
Kyle Johnson
Mar 04, 2020 -

Ed Martin Chevrolet Cadillac responded

Customer satisfaction is our #1 priority. Please contact me at 317-374-2426 to discuss this situation. If for some reason I do not answer please leave a message and I will call you back as quickly as possible. Sincerely, Kathryn Cameron Service and Parts Director for the Ed Martin Automotive Group.

April 14, 2018

Perfect service Service performed in small amount of time and matched my satisfaction. I have all my service done at Ed Martin because it's done right. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brown, Stan Shelton
March 09, 2018

Excellent experience except for the cashier (not personable) The cashier NEVER smiled or looked at me. Very clean, comfortable and stocked waiting lounge. The tech kept me informed of service regarding my car. More

by Karen E Norrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I DON"T remember names, only positions.
March 07, 2018

great service Took my service Van which I bought new 2 yrs ago from this dealer to have tires and oil change and serviced was able to drop off on Friday pm and pick More

by timinglesservices
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
March 07, 2018

Excellent!!! As always the employees are the best and the service was excellent!!! I would definitely recommend Ed Martin to all my friends and family. Keep up the More

by BEASTES68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Williams
February 21, 2018

no oil drips after I got home, there was not any oil drips on the garage floor service man must have wiped any oil off before I left Ed Martin's More

by chevy 1941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Shelton
February 18, 2018

Always a great experience at Ed Martin Chevrolet Cadillac I would recomment the service department at Ed Martin Chevrolet Cadillac for all your service needs. Mike Brown always takes excellent care of my need More

by spoiler47356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brown
1
...