Ed Martin Chevrolet Cadillac

Alex Witham was my Salesman. I had contacted Ed Martin Alex Witham was my Salesman. I had contacted Ed Martin Cadillac on their website on 05-17-2020 regarding a 2016 Cadillac CTS they had for sale. And Alex Witham was my Salesman. I had contacted Ed Martin Cadillac on their website on 05-17-2020 regarding a 2016 Cadillac CTS they had for sale. And the following Morning I had a email from Alex at 9:03 am regarding my inquiry. Let me tell you I was Very impress by his Professionally. He answer all of my questions and also took the time to go out in the rain and check the car out for me. All i can say is Alex is the Model of what a Salesman should be. My Girlfriend was so impress with Alex she was mad because didn't get her car from him. The entire Staff were Friendly and Helpful. I haven't seen type of Professional in a entire Dealership in a long time. And it all starts with the Leadership. I will tell all of my friends to go to Ed Martin Chevrolet and Cadillac. It was definitely worth the 51 miles we drove to get my Dream Car. Thanks Alex. More

After questioning their service diagnosis they then lied and changed their diagnosis so I would have to pay for service on a truck under full warranty and only 46,000 miles. I will never deal with this comp and changed their diagnosis so I would have to pay for service on a truck under full warranty and only 46,000 miles. I will never deal with this company again! I wouldn’t even give them one star! I do not tolerate being lied to! More

Alex has been my car sales guy since 2011. He has always found me great vehicles at a fair price. He does a great job and I will never use another. Loyalty matters, and I am happy to call Alex my guy. found me great vehicles at a fair price. He does a great job and I will never use another. Loyalty matters, and I am happy to call Alex my guy. More

Alex is AWESOME! Our salesman Alex was outstanding! He was patient, kind and never pushy - even when we showed up multiple days and asked to see multiple cars. He alw Our salesman Alex was outstanding! He was patient, kind and never pushy - even when we showed up multiple days and asked to see multiple cars. He always seemed genuinely happy to see us. He listened to our needs and he delivered! He provided exemplary customer service. I would HIGHLY recommend working with him! More

I have been working with Brent Bramwell since before his time at Ed Martin for mostly new vehicles, but recently a used duramax. He has always been helpful in finding what I’m looking for and is never push time at Ed Martin for mostly new vehicles, but recently a used duramax. He has always been helpful in finding what I’m looking for and is never pushy. He has taken care of me over the years, even well after the sale. If my vehicle is in the shop for more than a quick oil change, he’ll make sure I have something to drive when the service department doesn’t. His customer service is what keeps my family and I going back to Ed Martin and why we followed Brent there from a previous dealer. More

Highly Recommend Riley was very professional and knowledgeable. He went above and beyond to provide excellent customer service, including offering to handle returning Riley was very professional and knowledgeable. He went above and beyond to provide excellent customer service, including offering to handle returning our rental car. I highly recommend doing business with him! More

Classic bait and switch Negotiated by phone with Bryce Benefielon at 2:13 PM on a 2015 Silverado 1500 High Country with 201,589 miles. He had to talk to his manager but calls Negotiated by phone with Bryce Benefielon at 2:13 PM on a 2015 Silverado 1500 High Country with 201,589 miles. He had to talk to his manager but calls me back at 2:45 PM and lets me know that they can sell the truck for $17,900, plus whatever the trade value of my truck was. I said great, and we set up a time at noon the next day. I let him know that I will call him if anything changes. Woke up that morning and decided not to take my truck, as we are dealing with a hit and run and didn't want to get rid of the truck before its finalized I packed the kids in our car at 6am CST and took the 4 hour drive to the dealership, arriving just before 11am EST. Upon arrival and after the test drive, we were informed by Bryce that a guy in Arizona is thinking about buying the truck and has offered the dealership $18,900. After some back and forth with the salesman, he said the lowest they could go is $18,600. Something tells me that there is no "guy in Arizona" and the entire thing was to draw me into the dealership thinking that I wouldn't change my mind over $700 after driving for 4 hours. I'm calling and sending emails to GM corporate, the Federal Trade Commission, and the Indiana Attorney General's office tomorrow morning letting them know about this dealerships fraudulent practices. More